Director of Product Management, Identity

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are looking for an exceptional Product Manager to join our Identity team on Platform. In this role, you would lead teams to help solve the most important and complex issues our internal partners and external customers face with authentication & identity management.

Responsibilities

• Collaborate cross functionally and cross org to prioritize the most important identity investments for our highest priority programs (Think: Agentforce, Slack, Tableau, Mulesoft) 

• Own and drive aspects of your product area from idea creation to delivery and adoption.

• Lead our engineering teams to deliver amazing features from your detailed requirements and prototypes.

• Drive a roadmap that continues to power our Salesforce products for Identity that changes and iterates based on their end user needs

Requirements

• Highly technical

  • Having deep dives with Architects & ICs not only doesn’t scare you, it invigorates you!

• Exceptional communication and presentation skills

  • You can synthesize and articulate highly technical concepts to individuals without context and get alignment easily

• Excellent Collaborator

  • You can work among multiple orgs, understand their use cases, and where they fit with our platform and identity strategy

• Detail-oriented & pragmatic

  • Inconsistencies annoy you. You align people to the truth even if it can be hard and make sure we meet our deadlines with the right solution.

  • You can balance trust and customer success both for external and internal consumers

• Proactive & an agent of change

  • You don’t wait for things to happen. You see where improvement can happen and you lead others with results and empathy.

• Ability to work well under pressure and manage multiple tasks simultaneously.

  • The ability to context switch with minimal loss in productivity is key. The problems we face every week are vastly different

• Direct experience with agile/scrum methodologies.

• 6+ years of experience in the tech industry, 4+ years of Product Management experience.

• Bachelor's degree.

Desired Skillset

• Experience working on a platform is strongly desired. Experience with Identity/Tenancy highly preferred.

• You have knowledge of concepts around security, identity, building for multi-tenant platforms

  • Topics include: open identity standards (OAuth, OIDC, SAML), security (encryption esp. with more usage of MTLS), public cloud based microservice infrastructure

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