Senior Director, Disability and Accessibility Services

At CSUN we aspire to continually grow as an inclusive, cooperative community! 

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles. If this sounds like you, you've come to the right place.

 

Responsibilities

The Senior Director provides strategic vision, leadership, and oversight for disability and accessibility services, ensuring alignment with CSU policies and federal regulations. This role manages internal and external collaborations, technological advancements, assessment, program development, and supports institutional commitments to equity and inclusion.

• Provides strategic vision, leadership, and administrative oversight.

• Leads development and implementation of policies and procedures in alignment with state, federal regulations, and CSU policies.

• Oversees delivery of high-quality, student-centered accommodations and disability services.

• Manages fiscal matters, emphasizing careful stewardship of state-funded activities.

• Directly supervises all Disability Resources and Educational Services and Deaf & Hard of Hearing Services staff ensuring compliance with university policies.

• As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.

• Performs other duties as assigned.

*NOTE: To view the full position description copy and paste this link into your browser:  https://mycsun.box.com/s/wtgpizh3jagfp5qvmzjdyxia4u7htagy

 

Qualifications:

• Equivalent to graduation from an accredited institution with a Master's degree in student affairs, higher education, educational psychology, counseling, disability studies, or related field.
• Equivalent to six years of progressively responsible professional/administrative experience required; with three of the six years in a managerial role.

 

Preferred Qualifications:

• Demonstrated experience implementing institutional policies and procedures in compliance with legal mandates and best practices related to students with disabilities.
• Experience leading and developing diverse professional staff, including performance management, professional development, and fostering inclusive team environments.
• Experience with assessment, evaluation, and data-informed decision-making, including the ability to design tools, analyze data, and apply results to improve services, assess learning outcomes, and report impact.
• Experience with budget development and fiscal oversight, including resource allocation and planning across multiple funding sources (e.g., state, auxiliary, and grant-funded accounts).

               

Knowledge, Skills, Abilities & Leadership

• Comprehensive knowledge of federal and state laws and regulations, including the Americans with Disabilities Act (ADA), Sections 504 and 508 of the Rehabilitation Act, and relevant state legislation governing accommodations and access in postsecondary education
• Familiarity with Deaf culture and services for Deaf and hard-of-hearing students, and the ability to support an intersectional approach to disability services.
• Knowledge of current trends, research, and best practices in disability support services and accessibility in postsecondary education, including universal design and emerging assistive technologies.
• Commitment to soci