Business Analyst - Lending & PM Tools

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Business Analyst - Lending & PM Tools is responsible for partnering with the business on process improvements, leading the technical development to deliver high quality processes and procedures while ensuring compliance with CIBC requirements standards, work practices, processes, security standards and policies. The Business Analyst uses independent judgement to provide guidance to project teams, applying a comprehensive, conceptual and practical understanding of the area of specialization to a wide range of business and technical situations while analyzing business performance.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Collaborate with product and development teams to design scalable product architectures that support CIBC’s Loan Origination System (LOS) integrations.

• Translate business and regulatory requirements into detailed technical documentation, including LOS workflows, data mappings, API specifications, and system interaction models.

• Develop and maintain architecture diagrams, end-to-end process flows, and integration documentation to support loan origination and related banking services.

• Act as the bridge between business stakeholders, compliance, and developers to ensure architectural decisions reflect business priorities and technical constraints.

• Analyze current LOS system capabilities to identify gaps, document architectural enhancements, and support implementation planning.

• Ensure all documentation related to LOS and product architecture are current, version-controlled, and easily accessible for internal teams and business partners.

• Support vendor evaluations and technical due diligence related to LOS enhancements or new implementations, ensuring alignment with CIBC’s long-term architecture strategy.

• Establish and maintain KPIs, reports, and performance metrics to monitor and evaluate the effectiveness of the Loan Origination System (LOS) and related processes.

Who you are

• You have a degree/diploma in Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a Business Analyst role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Application Development.

• You have working knowledge of financial product concepts and calculations

• You’re driven by collective success. You know that teamwork can transform a good idea into a gre