Director of Public Policy and Analytics Programs - Heinz College

Are you passionate about working with graduate students who are driven to make a meaningful societal impact? Carnegie Mellon’s Heinz College offers academic programs unlike any other - designed to prepare students with the skills to conduct thorough, objective data analysis, leverage the power of information technology, and lead ground-breaking change in both policy and management settings.

The School of Public Policy and Management in Heinz College is seeking a Director of Public Policy and Analytics Programs to help define the direction of prestigious, forward-thinking graduate programs, including the Master of Science in Public Policy and Management (MSPPM) and specialized pathways in Data Analytics, Health Analytics, and Washington, D.C. The ideal candidate will play a key role in evolving these programs to meet the challenges of today's data-driven world, advancing their reach, relevance, and impact.

Reporting to the Associate Dean and working closely with Admissions, Marketing, Academic Services, Advising, Student Affairs, and Career Services, you will help guide and implement pivotal initiatives across the programs. You will collaborate with school leadership to implement forward-looking changes that position our programs for continued success and serve as a public ambassador - building partnerships, aligning curricula with market demands, and raising national visibility.

Your core responsibilities will include:

• Stay informed on public sector and healthcare industry trends, ensuring programs align with workforce demands.

• Collaborate with Admissions, Career Services, and Marketing to recruit students and increase transparency with employers.

• Build and maintain external partnerships that support the college and improve student opportunities.

• Apply project and program management tools to facilitate teamwork and ensure flawless execution.

• Maintain continuous strategic evaluation of academic program offerings and their alignment with market needs.

• Lead all aspects of the capstone project lifecycle, from prioritizing to student team management and assessment.

• Lead the planning and implementation of new initiatives, such as partnerships, online and hybrid offerings, and certificates.

• Develop and implement measures to evaluate program performance and outcomes for reporting reasons.

• Optimize program operations and run budget(s) and financial forecasts.

To be successful in this role, you should possess the following skills:

Excellent administrative, managerial, organizational, and planning skills, and able to prioritize work and work independently.

Exceptional written and verbal communication, and present information to audiences of all sizes and backgrounds.

Critical thinking and problem-solving skills, along with the ability to manage multiple projects effectively while maintaining a focus on strategic goals.

Close collaboration with faculty, college leadership, functional offices, other academic program directors, and participants external to the institution.

Leverage advanced computer and database management skills, with a high proficiency in Microsoft Office and Google Suite.

Maintain confidentiality and data protection when handling confidential information.

Capable of performing successfully in a fast-paced environment with frequent interruptions, ensuring timely completion of tasks with accuracy and high-quality output.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can successfully interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Master’s degree in Higher Education, Business, Technology, or related field.

• At least five (5) years of related experience in decision science/AI.

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirement:

• Completion of a successful background check.

Additional Information:

Sponsorship: Applicants for this position must be currently legally authorized to work for CMU or have equivalent experience in the United States. CMU or equivalent experience will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.