Chief Operating Officer St. Mary’s Medical Center

COMPANY BACKGROUND:

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with more than 100,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 60 hospitals and approximately 460 other healthcare facilities, including surgical hospitals, ambulatory surgery centers and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.

MARKET SUMMARY:

PALM BEACH GROUP 

St. Mary’s Medical Center, West Palm Beach, Florida

Founded in 1938, St. Mary’s Medical Center is a 420-bed, acute care hospital that provides medical, surgical, obstetrical, pediatric, trauma and emergency services to a five-county area. What started as a small 50-bed facility founded by the Franciscan Sisters of Allegany, has grown into a dynamic institution, known for its innovation and award-winning programs, as well as a legacy of excellence that began more than three generations ago.

A leader in critical care medicine, St. Mary’s treats more than 70,000 emergency and trauma patients each year. With advanced diagnostic and imaging services, we are the only GE Show site in the Southeastern United States for neurointerventional imaging technology. Our dedicated team of physicians and staff has helped us achieve top quality awards through The Birthplace, our level I trauma center, comprehensive stroke center, level III NICU and more. St. Mary’s Medical Center has many specialized programs, including a state-designated Regional Perinatal Intensive Care Center and Level III Neonatal Intensive Care Unit. 

The Palm Beach Children’s Hospital at St. Mary’s Medical Center is the only dedicated pediatric hospital between Ft. Lauderdale and Orlando. As members of the national Children’s Hospital Association, we provide highly specialized services to more than 50,000 children each year. Our campus is also the home of Quantum House, a hospitality home for families of pediatric patients. Our numerous employees and affiliated physicians have dedicated themselves to healing our community.

POSITION SUMMARY:

The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin.  The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served.

FUNCTIONAL EXPECTATIONS & REQUIREMENTS: 

The Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations.  He/she leads the development of progressive physician/facility strategies and executes plans to optimize the long-term potential of the facility. 

Other specific challenges include:

• Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
• Establish a plan to address productivity, operational performance, staff retention and satisfaction.
• Partner with medical staff to foster quality, efficiently provided care.  Emerge as respected leader and decision-maker.
• Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
• Create an environment that supports employee satisfaction, improved service and quality. Initiate a strategic process that addresses continuous measurable improvement.
• Exhibit strong communication, presentation and listening skills to ensure facility-wide collaboration and coordination, especially as concerns physicians, employees and the community.
• Assure the highest standards of health