Programs and Services Assistant - Substitute

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The following duties and responsibilities are typical of those performed in this classification. 

• Performs specialized clerical and office support duties related the administration of the student programs and services. 

• Greets and assists employees, students, and/or the public in person, on the phone, on the computer or through other means of communication; searches for, obtains, and explains routine information regarding department-related rules, policies, and procedures; makes student appointments for counseling, orientation, and/or other services. 

• Assists students with the completion of forms and registration documents; assists students with routine student account technology issues pertaining to resetting passwords and/or setting up email access; may check in/out materials and/or equipment to students. 

• Reviews completed forms and other information for accuracy and compliance with established requirements; screens students for compliance with eligibility requirements and conducts routine student orientations regarding service availability and requirements; administers diagnostic exams to determine student needs; informs  students of additional information needed and makes appropriate referrals. 

• Receives and reviews transcripts and other documents to verify student attendance in required classes and other services, screen for routine prerequisites, or graduation requirements, or identify oth