Program Manager, Executive Customer Programs

Who We Are
Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
Founded in 2016 with more than $360M in funding raised to date, Verkada has expanded rapidly with 15 offices across three continents, 1,600+ full-time employees and 17,000+ customers across 70+ countries, including 45 companies in the Fortune 500.
OverviewWe are looking for a Program Manager, Executive Customer Programs to join our team and help us continue delivering, evolving, and growing our world-class program. This is a multi-faceted role, where you will partner with multiple stakeholders from within the company spanning our executive team as well as partners in sales, marketing, product, and engineering. You will be responsible for orchestrating world-class customer meetings and hosting exclusive thought leadership events while also executing day-to-day operations. This position is an individual contributor reporting to the Head of Global Executive Customer Programs.

Responsibilities

• Strategizing and orchestrating customer meetings in close collaboration with other teams, therefore impacting the sales pipeline and directly contributing to Verkada’s financial success.
• Guiding and adapting content that will ensure high impact meetings and events.
• Defining and driving strategic projects. Contributing to making this the best Executive Briefing Program in the world.
• Hosting through leadership and innovation events, promoting Verkada with external thought leaders and decision makers.
• Managing facility operations in partnership with workplace services as well as security, and performing important everyday administrative duties.
• Serving as a highly visible Verkada and Verkada EBC ambassador.

Qualifications

• Proven ability to effectively manage very demanding workload while achieving strong results.
• Exceptional ability to execute, collaborate, work cross functionally and multi-task in a fast-paced, high stakes environment.
• Stellar interpersonal skills; ability to work effectively with anyone regardless of seniority (including c-level executives from leading organizations), role, industry, country, or any other dimension.
• Very strong verbal, written, and presentation creation skills. Strong analytical and problem-solving skills. Ability to think strategically while also executing programmatically. Very strong planning skills.
• Positive attitude with strong ability to navigate through any challenges. Deep commitment to team, organization, and program. Ability to work occasional evenings for thought leadership events required.
• Growth mindset with a strong ability to embrace and leverage feedback.
• 3+ years of related experience - preferably customer facing
• BA/BS degree or equivalent work experience.
• Proficient verbal and written communication skills.

US Employee BenefitsVerkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to: 
• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums• Nationwide medical, vision and dental coverage• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options• Expanded mental health support• Paid parental leave policy & fertility benefits• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time• Professional development stipend• Wellness/fitness benefits• Healthy lunches and dinners provided daily
Verkada Is An Equal Opportunity EmployerAs an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.