Senior UX Researcher, Human Care

<div class="content-intro"><p>Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.</p> <p>Empowering the world starts with living <a href="https://ouraring.com/about-us">our values</a> and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.&nbsp;</p></div><p>We are looking for a Senior UX Researcher to join our Design Research team, embedded in the Human Care mission. Human Care is where Oura expands beyond tracking into territory with real clinical stakes — products that help members understand and act on their health, connect to care when they need it, and generate evidence that Oura can drive meaningful outcomes.</p> <p>In this role, you will represent the voice of the user for a mission that sits at the intersection of consumer experience and healthcare. You'll uncover the deep user insights that shape how we build — partnering closely with product managers, designers, and clinical scientists to ensure we're solving the right problems in the right ways with deep appreciation for the nuance and care our members require.</p> <p>This is a hybrid-remote role, with the expectation to work from our San Francisco offices at least half-time.</p> <h2>What You’ll Do</h2> <ul> <li>Lead user research for the software team connecting members to healthcare partners. Plan, conduct, and analyze a range of user research studies, including ethnographic studies, contextual inquiries, user interviews, surveys, and diary studies to gather both qualitative and quantitative data.</li> <li>Bring clinical and regulatory context into product decisions — understanding how FDA-regulated features, HIPAA consent flows, and EHR integrations shape what's possible and what's appropriate for members.</li> <li>Develop research-backed frameworks for how Oura surfaces clinical-grade data (biomarkers, lab results, risk signals) to consumer audiences in a way that's clear, actionable, and emotionally resonant — not alarming.</li> <li>Partner with the clinical and health science teams to ensure research bridges behavioral and physiological insight — understanding not just what users do but what health context drives those behaviors.</li> <li>Build and maintain a longitudinal view of our members from the lens of connected care— their motivations, anxieties, health literacy, and relat