Administer to Work Senior Process Associate with French

<h2>Short Description</h2> <p><span><span><span>Administer to Work Senior Process Associate with French</span></span></span></p> <h2>Qualifications</h2> <p><span><span><span><span>• Good verbal and written communication skills in English and French – minimum B2 level</span></span></span></span></p> <p><span><span><span><span>• Excel skills</span></span></span></span></p> <p><span><span><span><span>• Minimum 6 months of experience in HR domain</span></span></span></span></p> <p><span><span><span><span>• Handle problems raised by client and provide solutions</span></span></span></span></p> <p><span><span><span><span>• Handle client communication and client reporting</span></span></span></span></p> <p><span><span><span><span>• Excellent job organization and time management skills</span></span></span></span></p> <p><span><span><span><span>• Attention to details and very good analytical skills;</span></span></span></span></p> <p><span><span><span><span>• Interaction with client daily via email, work on resolving HR related issues, cooperate with other delivery team members</span></span></span></span></p> <p><span><span><span><span>• Graduation is required – Bachelor’s degree</span></span></span></span></p> <h2>Job Responsibilities</h2> <p><span><span><span><span>• Respond to client’s queries accurately (email and case management system)</span></span></span></span></p> <p><span><span><span><span>• Process, maintain &amp; administer HR transactions &amp; provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)</span></span></span></span></p> <p><span><span><span><span>• Process movements (transfers, relocations, international mobility, organization structure changes) and leave &amp; absence requests</span></span></span></span></p> <p><span><span><span><span>• Provide clarification of HR policies and procedures</span></span></span></span></p> <p><span><span><span><span>• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan</span></span></span></span></p> <p><span><span><span><span>• Organize knowledge sharing sessions both within the team and cross teams</span></span></span></span></p> <p><span><span><span><span>• Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool</span></span></span></span></p> <p><span><span><span><span>• Reporting errors and issues to the Team leader on time</span></span></span></span></p> <p><span><span><span><span>• Ensuring quality and timeliness of work</span></span></span></span></p> <p><span><span><span><span>• Focused, diligent, high on quality and timeliness are the basic requirements for the role</span></span></span></span></p> <p><span><span><span><span>• Reporting data for personal performance and maintaining personal tracker</span></span></span></span></p> <h2>Competencies and Skills</h2> BPO ProcessBPO Technology