Administer to Work Senior Process Associate with Spanish

<h2>Short Description</h2> <p><span><span><span>Participates in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. Performs tasks in line with the written procedures under close supervision.</span></span></span></p> <h2>Qualifications</h2> <p><span><span><span>•  Strong communication skills and command in English and Spanish languages</span></span></span></p> <p><span><span><span>• The team member is responsible for processing the HR data correctly and timely according to the project deadlines and to the expected quality, interacts with the Client on a daily basis via phone and email, work on resolving HR related issues, cooperate with other delivery team members, and ensure that the documentation is up to date.</span></span></span></p> <p><span><span><span>• The team member must ensure they share their specialist knowledge within the team.</span></span></span></p> <p><span><span><span>• Good verbal and written communication skills</span></span></span></p> <p><span><span><span>• Positive team player</span></span></span></p> <p><span><span><span>• Graduation is required – Bachelor’s degree</span></span></span></p> <h2>Job Responsibilities</h2> <p><span><span><span>• Process movements (transfers, promotion) and leavers requests</span></span></span></p> <p><span><span><span>• Process HR Administration requests</span></span></span></p> <p><span><span><span>• Answer client’s calls and emails</span></span></span></p> <p><span><span><span>• Process client’s queries and escalations</span></span></span></p> <p><span><span><span>• Provide clarification of HR policies and procedures</span></span></span></p> <p><span><span><span>• Organize knowledge sharing sessions internal and cross teams</span></span></span></p> <p><span><span><span>• Successful process related problem solving</span></span></span></p> <p><span><span><span>• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan</span></span></span></p> <p><span><span><span>• Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes</span></span></span></p> <p><span><span><span>• Maintain HR system catalogues</span></span></span></p> <p><span><span><span>• Manage HR organization structure</span></span></span></p> <p><span><span><span>• Manage time</span></span></span></p> <p><span><span><span>• Adjust records</span></span></span></p> <p><span><span><span>• Process separation</span></span></span></p> <p><span><span><span>• Reporting</span></span></span></p>