Senior Financial Center Leader

Req ID: 76513 

Location: Denver -DEN 

Areas of Interest: Consumer Banking 

Pay Transparency Salary Range: $65,000 - $95,000 

Application Deadline: 07/31/2025

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

Are you looking to join a company where people truly care about making a difference? BOK Financial is committed to achieving more together by bringing passion and customer focus to the business. Join us today as a Financial Center Leader.

This position is eligible for a $5,000 signing bonus!

• Employee must start by September 30, 2025
• $2,500 to be paid following successful completion of your first 30 days of employment.
• $2,500 to be paid following the successful completion of your first 120 days of employment.

Job Description

The Financial Center Leader (FCL) is responsible for all aspects of branch performance.  Builds a high-performing team through the attraction, onboarding, coaching, and development of team members.  Drives revenue through community involvement, business development activities, and customer loyalty through needs-based consultative interactions that help clients achieve financial well-being. Creates a differentiated client experience, making banking safe and easy in a multi-channel environment.  Collaborates with a broad range of business line partners.  

 

During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.

Team Culture

We’re passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.

We’ve created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.

We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.

How You'll Spend Your Time

• Business Development: You will plan and execute the financial center’s retention and growth activities. You will personally own a book of business with a set number of branch-based clients. You will drive the team to build a strong pipeline of prospects and clients.   
• Client Experience and Engagement: You will oversee ownership of BOKF branch experience through the delivery of a differentiated client experience.  You will review client feedback and enact the plans to improve. You will lead effective problem resolution and escalations. You will drive the employee experience and lead discussions to address team member feedback from Q12, pulse surveys, and onboarding/exit interviews. Provide notary service for clients including supporting loan closings.
• Coaching and Development: You will ensure the team members achieve performance and activity expectations through effective and ongoing performance management.  You will develop the team through skill builds, one-on-one coaching, observation coaching, and team meetings. You will utilize the Client Experience (CX) playbook to achieve sales and service expectations and enable clients’ financial well-being.  In addition, development planning with team members is a priority.   
• Profitability and Growth: You will grow the branch revenue and business banking thr