Application Support Analyst NY

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small. 

Markets delivers innovative product solutions across foreign exchange, capital markets, fixed income, commodities, equities, as well as specialist research and risk management expertise. More than 1,200 professionals work in our team in dealing rooms located in the major financial hubs of London, New York, Hong Kong, Tokyo, Singapore, Wellington, Auckland, Sydney and Melbourne, as well as Beijing, Taipei, Jakarta, Manila, Hanoi and Seoul, with access to a global network of 33 countries. Markets operate in all major ANZ geographies

As part of Institutional Technology, our Technology Area (aka "Tech Area") is responsible for infrastructure, delivery and support of Markets Trading and Sales. We are specifically delivering the technology components of the "eFICC" strategy, which aims to bolster the Bank's market share in Fixed Income and Swaps trading by enhancing its market penetration and improving customer experience through automation.
 
Our team is responsible for maintaining the systems and services supporting the bonds and swaps electronic trading systems.
This role requires an analyst with a proven track record in supporting Bonds, Swaps and Repo trading desks with their technology needs.

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Your key responsibilities are:

 

• Works with traders, sales, analysts, business managers to address any issues they may be facing with trading systems and tools
• Works with Delivery teams to coordinate changes and releases affecting the desks they are responsible for.
• Helps support team for resolving complex problems in production

 

Role Location: ANZ NY, USA
Role Type: Permanent

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

 

• Good understanding of bonds and swaps pricing as well as yield curve construction
• Experience in platforms like Bloomberg and Reuters, trading portals like Yieldbroker and TradeWeb, and trading systems like ION and Murex
• Experienced with tools such as ServiceNow and Confluence •    A self-starter that enjoys a challenge and working in an agile environment.
• Someone who takes pride in their work and will complete tasks in a timely manner with minimum supervision.
• Someone who can interface with both technical and business teams including traders and quants.
• Who will develop and nurture relationships with stakeholders to ensure that all system requirements are developed and implemented with the customer in mind.
• Who enjoys seeing their work making a difference.
• Have good communication skills and are able to work effectively with colleagues located both onshore and offshore.
• Work closely with developers, business and project managers from other teams or projects. 
• Excellent telephone consulting skills to gather requirements.

 

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability.  We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

 

The base salary range for this position is US$140,000 to US$150,000 plus bonus.

This range is determined by the job, location and level of expertise required for this specific role.  The final salary offered will consider your capabilities, skills and knowledge.

 

ANZ is proud to offer highly competitive employee benefits.  Highlights include:

 

• Market leading medical plan, heavily subsidized by ANZ
• Comprehensive benefit plans including vision, dental, life and disability, fully subsidized by ANZ
• Defined contribution retirement plan, matching up to 6%
• Monthly commuter subsidy to fund your transit or parking needs
• Generous leave policies including vacation, personal, sick, parental lea