Senior Product Manager - Product Growth

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As a leader of the Growth function for Global Strategic Accounts (GSA), you will play a crucial role in ensuring the adoption of exceptional proprietary checkout solutions for our merchants through strategic 1:1 engagement. Our Checkout Product Suite includes PayPal Checkout, Pay with Venmo, and all associated features. Join our team and make a significant impact by driving product adoption and delivering outstanding value to our merchants through strategic partnerships.

This is an individual contributor role.

Job Description:

Essential Responsibilities:

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget.
• Lead sprint planning, daily standups and retrospectives to drive execution. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.

Minimum Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

• Payments Industry or eCommerce Expertise:  3 to 5 years of experience in consumer payments or eCommerce, particularly with checkout optimization. Your deep understanding of the industry landscape and trends will contribute to your success in this role. 

• Business-to-Business Sales and Relationship Building: Demonstrated experience of 3+ years in business-to-business pre-sales, solution consulting, business development or account management. Your ability to build strong partnerships and drive successful sales outcomes will be essential. 

• Partner Relationship Development: Proven track record in identifying, developing, and contracting partner relationships within an enterprise context. Your experience in forging strategic partnerships will be instrumental in meeting business objectives. 

• Enterprise Merchant or Marketplace Expertise: Hands-on experience working with the processing and payout needs of enterprise