Public Area Supervisor

Description

Our Company:

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.

TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.

In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.

We are the Theodore Roosevelt Medora Foundation.

Summary/Objective

The Public Area Supervisor is responsible for the cleanliness of TRMF Hotels and other TRMF public areas, including exterior locations. This Supervisor will need to train and inspect the performance of other public area attendants ensuring that all spaces are clean per the operating standards of TRMF properties.  

Duties/Responsibilities

Supervise the day-to-day cleaning of the hotel and additional public areas including but not limited to, The Burning Hills Amphitheatre, the Tjaden Terrace and the Harold Schafer Heritage Center

Perform routine inspections of public areas, service areas and store rooms

Clean public areas by sweeping, mopping, scrubbing or vacuuming as well as removing waste or trash from the areas  

Identify and schedule areas that need deep cleaning and any other projects 

Maintain knowledge of correct maintenance and use of equipment 

Report any maintenance needs to maintenance department for repair if needed 

Anticipate guest needs and respond and interact with guests in a professional manner 

Assign duties to staff each day 

Ensure that staff have reported to work and document any workplace issues while also providing feedback to staff as necessary 

Efficiently manage stock and control inventory of supplies 

May perform other duties as assigned 

Supervisory Responsibilities

Supervise public area attendants to ensure daily operations are completed 

Requirements

Required Skills/Abilities

Presents self in professional manner to others 

Maintains positive attitude 

Has good eye for details 

Ability to communicate effectively with co-workers, managers and guests 

Ability to work as part of a team and lead a team as well as manage time individually 

Ability to stand continuously for extended periods of time 

Required Education and Experience

High school diploma or equivalent required. 

Previous experience supervising employees or in janitorial preferrred. 

Valid US Driver’s License required. 

Work Environment

This position is requires work in both indoor and outdoor settings. Outdoor settings may mean extreme heat, cold or wet.    

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses Significant walking or standing in the same position for long periods of time (up to 8 hours) Ability to reach, bend, stop, push and/or pull, and frequently lift up to 50 pounds  

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, di