Senior Product Data Analyst

Company Description

Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

Overview

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s make.

Job Description

The Cricut Analytics Team is looking to hire an outstanding Senior Data Analyst with strong technical analytical skills to operationalize data intelligence in multiple business units. Person is accountable for executing high-impact analytics initiatives, creating, and driving a culture that values and understands the importance of data. This person will collaborate very closely and cross-functionally with Product Marketing, Product Management, Operations as well as the Analytics team, to ensure success. You will also be responsible for making data-driven recommendations to business partners on improving customer engagement/satisfaction in using our software platform. 

Data team 

We are looking for highly talented team members who are passionate about data, have the rigor needed to solve billion-dollar problems, and possess an innate entrepreneurial spirit to explore the uncharted. This team combines the engineering backbone of a best-in-class big data platform with the analytic expertise of advanced mining and predictive modeling. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Cricut is the place to be.

As a Senior Product Analyst, you will play a critical role in driving actionable insights and strategic direction within our organization. You will collaborate with cross-functional teams to develop and implement impactful solutions that align with our company's North Star metrics.

Key Responsibilities:

1. Actionable Insights (30%):
   Develop strategies and provide direction for the application of our BI/Dashboarding tool. Build robust KPIs and drill-down capabilities to enable the discovery of actionable insights.

2. Communication (30%):
   Collaborate with data science, data engineering, and business teams to deliver features that significantly impact our company’s North Star metrics.

3. Domain Expert (20%):
   Understand the business function and its nuances to define proper KPIs to measure the health and success of the business.

4. Data Owners (10%):
   Act as the data champion for a specific business function and serve as the single point of contact for internal and external teams on questions related to their business unit’s datasets.

5. Measurement & A/B Testing (10%):
   Build relevant KPIs to monitor the effectiveness of Data Science models. Create a multivariate testing and machine learning culture to unlock value and drive continuous improvement.

Qualifications

Background:

• Bachelor degree in a quantitative field (e.g., Mathematics, Operations Research, Statistics, Business Analytics, Economics)
• Graduate degree in Mathematics, Information Systems, Statistics, Business Analytics or related STEM fields preferred
• 5 or more years of professional experience in customer analytics, marketing analytics, operational analytics or related field in a quantitative role
• Possess excellent interpersonal communication and problem-solving skills, with the ability to collaborate with senior business leaders and provide strategic recommendations
• Direct experience with using customer data in e-commerce, consumer goods, technology would be preferred
• Demonstrated ability working with multiple teams to complete critical achievements under pressure with tight deadlines
• Ability to interpret/translate business requests into clear and actionable technical requirements for meaningful analys