Senior Director of Global Sales Operations

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
Position: Senior Director of Global Sales OperationsJob Summary: We are seeking an experienced and results-driven Senior Director Sales Strategy and Operations to join our dynamic team at Extreme Networks, Inc. This pivotal leadership role is responsible for overseeing and optimizing the company's global sales operations strategy to drive revenue growth, enhance sales efficiency, and deliver exceptional customer experiences. The Senior Director of Global Sales Operations will collaborate closely with sales leadership, finance, marketing, and other cross-functional teams to streamline processes, implement sales best practices, and ensure the alignment of sales operations with corporate goals and objectives.
Key Responsibilities:Sales Strategy and Planning:Work with SVP to develop and execute a comprehensive sales operations strategy that aligns with the company's overall business objectives and sales targets.Collaborate with sales leaders to establish sales territories, quotas, and incentive programs to drive performance and revenue growth.Analyze market trends, customer insights, and competitive landscape to identify new opportunities and formulate data-driven sales strategies.Sales Process Optimization:Work with SVP to streamline and enhance the sales process to improve operational efficiency and effectiveness.Sales Performance Analytics:Establish key performance indicators (KPIs) and metrics to measure sales team performance and productivity.Provide regular performance reports and insights to SVP and executive management, identifying areas for improvement and driving continuous growth.
Sales Training and Enablement:Work with sales enablement teams to develop and deliver training programs that enhance sales team capabilities and product knowledge and measure comprehension.Ensure sales reps are equipped with the necessary resources and tools to meet their targets effectively and drive forward thinking adoption or introduction of new tools to accelerate the sales process.Forecasting and Budgeting:Collaborate with finance and sales leaders to develop accurate sales forecasts and budgets.Monitor sales performance against forecasts and budgets, making necessary adjustments as required, optimizing resource allocation decisions.Cross-Functional Collaboration:Foster strong collaboration with marketing, finance, operations, and other teams to ensure alignment and synergy across the organization.Provide insights and recommendations to support overall business strategy and decision-making.
Qualifications and Experience:Bachelor's degree from a from a well-established and respected academic institution.Proven track record of at least 5-10 years in progressively responsible sales operations roles, preferably within the technology industry.Demonstrated success in leading sales operations teams and driving sales growth.Strong analytical skills with the ability to derive insights from complex data sets.Exceptional communication and presentation skills, with the ability to interact effectively with stakeholders at all levels.Experience in managing CRM systems, such as Salesforce.In-depth knowledge of sales processes, sales methodologies, and best practices.Strategic thinker with the ability to translate strategies into actionable plans.Strong leadership and team-building skills, fostering a collaborative and results-oriented culture.Join us at Extreme Networks, Inc. and play a vital role in shaping our global sales operations to unlock new levels of success and innovation. Apply your expertise and passion to drive the company's growth and make a significant impact on our customers and the industry. Top focus projects:Simplify reporting of AE / Sales productivity for monthly consumptionTCV to ACV tracking on a monthly basisKPI dashboard for Sales OperationsPartner/Distributor productivity reporting and analysisDiscount analysis by region and by AEGain understanding of all metrics / KPIs in ClariProactive Sales KPI dashboard identifying performance improvement areas
Compensation based on experience up to $200 plus bonus plus RSUExtreme Networks, Inc. (