Admin - Administrative Assistant

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow
About Helix Traffic Solutions
We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.
About Superior Traffic Control
Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.
Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.
Our services and capabilities include:
• Traffic control equipment and accessories available for subcontract, rental, or purchase
• An in-house sign fabrication shop producing MUTCD-compliant and specialty signage
• Expert guidance on proper signage use to ensure full regulatory compliance
• Traffic control services for construction sites and special events of all sizes
• End-to-end support for events, including planning, installation, and on-site management
With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas—ensuring timely, reliable support when and where it’s needed.
Why Work with Helix & Superior Traffic Control?
We’re a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:
• A strong culture of safety, professionalism, and accountability
• Hands-on work supporting both roadway safety and high-profile events
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong local presence
What to Expect
Our work is fast-paced, hands-on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you’re dependable, safety-focused, and looking for a career with purpose, we’d be proud to have you on our team.


Position Summary
Superior Traffic Control is seeking a highly organized and dependable Administrative Assistant to support daily office operations and assist various departments with administrative functions. This role is essential to maintaining efficient office processes, supporting employees, and contributing to the overall success of operational goals.
The ideal candidate will be detail-oriented, professional, self-motivated, and capable of managing multiple responsibilities in a fast-paced environment.
Essential Duties and Responsibilities
• Perform general clerical duties, including copying, filing, scanning, faxing, and mail distribution.
• Maintain strict confidentiality of company and employee information.
• Assist Human Resources with onboarding documentation and administrative processes.
• Manage employee timekeeping records for weekly payroll processing.
• Serve as the initial point of contact for employees regarding administrative questions and concerns.
• Greet and assist visitors in a professional and courteous manner.
• Perform accurate data entry and maintain organized records.
• Answer and direct incoming phone calls, prioritizing messages appropriately and ensuring timely communication.
• Support multiple projects and administrative activities simultaneously.
• Maintain a positive, customer-focused attitude when interacting with employees, customers, and vendors.
• Assist other departments and regional locations with administrative support as needed.
• Demonstrate a willingness to learn industry-specific knowledge and develop new skills.
• Perform additional duties and special projects as assigned by leadership.
Qualifications
Required
• High School Diploma or equivalent.
• Minimum of two (2) years of administrative support experience.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Knowledge of standard office equipment and administrative procedures.
• Strong organizational skills and attention to detail.
• Excellent verbal and written co