Senior Manager, Global LLM Product

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from SMBs to the largest global corporations.  The Large and Middle Market Global Product team (LMM) is part of VCS and works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, and public sector entities around the world.  LMM is responsible for the product development and management of a suite of products, encompassing core products such as Fleet, Travel, Purchasing, Payables and Virtual Cards, as well as emerging verticals such as Healthcare and Employee Benefits, providing innovative payment capabilities that exceed client expectations.

The Senior Manager is responsible for the development, launch and ongoing management of commercial payments solutions within new and emerging verticals like Healthcare, Employee Benefits and Agriculture. 

The ideal candidate is an experienced product manager with the ability to influence cross-functional teams and drive results in a matrixed environment.  Diplomacy to manage relationships and expectations, while ensuring a strong global approach and alignment, is critical to succeeding in this role.  This person must have proven experience in commercializing innovative products that deliver strong value propositions to the market.  This role requires strategic leadership, innovation, collaboration, and creative problem-solving skills.  He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision.

This is a hybrid position.  Hybrid employees can alternate time between both remote and office.  Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

RESPONSIBILITIES:

• Identify use cases and define business requirements to address key client needs in emerging verticals

• Capture voice of customer and analyze data to help inform product strategies, feature roadmap and/or new vertical opportunities

• Understand market needs, developing value propositions, product requirements, rules, pricing, roadmap, and communicating internally and externally

• Collaborate with cross-functional partners including regional product, technology, legal, compliance, marketing, sales, operations, client services, and risk to ensure successful launch of products & capabilities

• Establish and codify processes to ensure a simplified sales, implementation and onboarding model to support scale

• Collaborate with global platform owners as well as core technology teams on the planning, prioritization and execution of the product roadmaps 

• Serve as the subject matter expert for portfolio of products, both internally and externally with Visa clients

• Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa

• Demonstrate thought leadership and enable flawless execution

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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