Companion Animal Senior Territory Representative (Washington, DC/Northern Virginia)
MSDAbout the role
Job Description
Our Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model.
This position is responsible for working in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health division products, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Territory Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners.
This role will cover the Washington, DC/Northern Virginia territory. Must live in territory.
Essential Accountabilities:
Communicates about product in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs
Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.
Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in
solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Animal Health products and services.
Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.
Work collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.
Shares with other team members within the region to foster growth and development within the team.
Analyze sales results on a monthly basis and manage expenses within budget guidelines.
Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.
Works with leadership and Field Professional Services to develop and deliver relevant offerings that address desired customer needs.
Develop current understanding of Animal Health products, industry trends and competitor landscape.
Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.
Responsible for developing and meeting learning and development objectives agreed upon with leadership.
Scope and Context:
This position is an individual contributor role.
Animal Health Commercial Competencies
Leadership Behaviors
Demonstrate Ethics & Integrity
Drive Results
Focus on Customers & Patients
Make Rapid Disciplined Decisions
Act with Courage & Candor
Build Talent
Foster Collaboration
Professional Competencies
Business & Financial Acumen
Working Across Boundaries
Strategic Thinking
Productive Communication
Problem Solving
Project Management
Core Commercial Functional Competencies
Customer and Market Insights
Product Knowledge & Portfolio Management
Account Management
Customer Engagement
Market Access
Regulatory & Compliance Knowledge
Lifecycle Management
Minimum Qualifications:
Background & Education:
Bachelor's Degree required (applicants with pending degrees will be considered, but degree must be completed prior to starting with our Company)
Required Skills/Abilities:
Minimum 3 years of sales experience is required.
Experience selling animal health products is preferred.
Excellent interpersonal/communication
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