Regional Manager

Description

 We are seeking a Regional Manager to join our team at Platinum Communities.   The Regional Manager will oversee the operations of multiple assisted living facilities within a designated region (Northern Stevens Point). This role is responsible for ensuring each facilities meets high standards of care and operational excellence. The ideal candidate will have a strong background in senior living management, exceptional leadership skills, and a deep understanding of compliance and quality standards.

Requirements

• Monitor and support the day-to-day operations of all facilities within the region.
• Ensure facilities adhere to company policies, procedures, and regulatory requirements.
• Conduct regular site visits to assess facility performance and address any issues.
• Recruit, train, and mentor facility managers and key staff members.
• Implement and support professional development programs to enhance staff skills and performance.
• Foster a positive and collaborative work environment across the region.
• Oversee the implementation of quality assurance programs to maintain high standards of care.
• Ensure compliance with state and federal regulations, including health and safety standards.
• Address and resolve any compliance or operational issues in a timely manner.
• Develop and manage regional budgets, ensuring facilities operate within financial guidelines.
•  Analyze financial reports and metrics to drive performance improvements and cost efficiencies.
• Implement strategies to optimize revenue and control expenses.
• Ensure high levels of resident satisfaction and address any concerns or complaints promptly.
• Support facility managers in building strong relationships with residents and their families.
• Promote a culture of compassion and respect in all interactions.
• Collaborate with senior management to develop and execute regional strategies and goals.
• Identify opportunities for operational improvements and implement best practices across facilities.
• Lead initiatives to enhance the overall quality and reputation of the region’s facilities.
• Provide regular reports to senior management on regional performance, including operational metrics and financial results.
• Communicate effectively with facility managers, staff, and other stakeholders to ensure alignment with company objectives.

Qualifications:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• 5+ years’ experience working in a health care field, experience with DHS 83.02 (16) preferred. 
• Ability to read, speak and write in English.
• Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed.
• Must have a valid assisted living administrators license issued by the department of regulation and licensing.
• Proficient in healthcare technologies and Microsoft office suite.
• Ability to multitask and prioritize.
• Excellent communication skills.
• Must be willing to travel and stay overnight during certain circumstances