Sr. Manager, CE Demand Planning

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

Every role at Samsung presents a new opportunity to make a lasting, global impact. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We’re seeking innovators to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.  Join the Samsung family and be part of the team that’s creating a better future.

We seek a Senior Manager of Consumer Electronics (CE) Demand Planning and Supply Chain.  In this role, you are responsible for managing the parts demand forecast of CE Parts Operation, CE inventory management including Excess and Obsoletes, and procurement CE parts reporting under GPCA organization.  This person will supervise a team of demand planners and lead demand-planning activities, including inventory disposition of parts, developing effective forecast models based on industry trends and demand patterns, and implementing solutions to improve demand forecast accuracy.  The Senior Manager also manages inventory to ensure faster turnover preventing aging at each parts warehouses.  This includes management of alternative parts ensuring allocation of parts and FIFO is observed.  This person will be in charge of fulfillment of parts orders following purchasing terms and conditions.  This person will serve as a lead resource in resolving invoicing, accounting, vendor authorization, and return material authorization (RMA), vendor contract, and vendor selection for partial function transfer to 3PL BPO vendor.  The Senior Manager also manages vendor credit issues to increase the operational efficiency of Samsung Electronic America’s Service Parts Procurement department.  Manage purchasing activities following ethical business standards and established purchasing policies and procedures.  Support assigned organizations in fulfilling the procurement needs and requirements of product development projects and activities.  Managing teams with focus on policy and strategy implementation and control rather than development; short-term operational/tactical responsibilities.  Typically, accountable for providing sufficient information for higher authority to make recommendations on budget and policies and for medium-term planning.

Demand Planning Leadership:

• Lead development or enhancement of effective forecast models based on industry trends and demand patterns.
• Lead demand planners and procurement staff. Supports assigned organizations to fulfill the parts procurement needs based on demand forecast and requirements of product development projects and activities
• Enhance SOPs to adapt to change that places, processes or follows up on orders to expedite and ensure timely delivery to meet project schedules.
• Support management with risk assessments and mitigation activities and address demand-related issues in a timely and effective manner.
• Successfully communicate forecast and inventory estimations to management.
• Monitor and report on important changes in sales forecasts, budgets, and business strategies.
• Complies with purchasing policies, procedures, and internal controls to ensure the best prices and the most optimum delivery of materials, supplies, and equipment while enhancing their efficiency
• Conduct monthly forecast maintenance and directs the resolution of complex operational and organizational problems
• Lead recruitmen