Senior Manager, Labor Relations

SHIFT:

Day (United States of America)

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We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
The Senior Manager, Labor Relations plays a pivotal role in fostering positive relationships with union representatives, ensuring the effectiveness and fairness of the grievance process, and proactively developing strategies to maintain a collaborative and union-free workplace. This role requires a deep understanding of labor relations, strong interpersonal skills, and the ability to navigate complex employment scenarios.

What you will do

• Union Relationship Management
• Serve as the primary point of contact for union leadership, maintaining open and constructive communication channels.
• Foster a positive, collaborative relationship with union leaders to support organizational goals and minimize conflicts.
• Act as a trusted advisor to management on union-related matters, ensuring compliance with collective bargaining agreements (CBAs).
• Participates and/or leads committees and work groups charged with implementing enterprise, department and/or client-based improvement initiatives. Provides change management, organizational and operational support to implement business process improvements.
• Actively engaged in HR Department; key contributor to HR Community of practice; participates in committees, project teams and other initiatives in support of HR goals & objectives.
• Facilitates enterprise, HR and client-based communications.
• Partners effectively with HR Centers of Excellence, HR Operations & Support and other functions areas to ensure high-quality service delivery, consult, plan & implement enterprise-wide programs, policies and initiatives.
• Grievance Process Oversight:
• Evaluate the grievance process for efficiency, fairness, and alignment with organizational objectives.
• Collaborate with union representatives and management to resolve grievances in a timely and effective manner
• Develop and implement improvements to the grievance handling process to enhance outcomes and reduce disputes
• Union Avoidance Strategy Development:
• Assess organizational practices and employee engagement to identify areas of vulnerability to unionization efforts.
• Partner with HR Business Partner Leadership to develop a prioritized strategy for interventions.
• Develop and implement proactive strategies and programs to foster a positive work environment and maintain union-free status where applicable.
• Train managers and HR team on best practices for employee relations and union avoidance.
• Compliance and Policy Enforcement:
• Partner with Office of General Counsel to ensure adherence to labor laws, CBAs, and organizational policies in all labor relations activities.
• Stay informed of changes in labor legislation and update policies and practices accordingly.
• Provide regular reports and updates to senior management on labor relations metrics and initiatives.
• Employee Relations and Engagement
• Collaborate with HR and leadership teams to enhance employee satisfaction and engagement.
• Act as a mediator in employee conflicts, ensuring resolutions align with organizational values and legal requirements.

Education Qualifications

• Bachelor's Degree Required
• Master's Degree Human Resources, Labor Relations or similar field of study. Preferred

Experience Qualifications

• At least five (5) years progressive HR/ Labor Relations experience Required and
• At least two (2) years experience in supervisory capacity Required

Skills and Abilities

• Strong business acumen with excellent internal consulting skills; ability to plan, manage and prioritize prof