Family Housing Director

Job Title: Family Housing Director

FLSA Status: Full Time - exempt
Reports to: The Tamarac Assistant Director, Lambuth Program Supervisor, Lambuth Office and Building Manager, Lambuth Healthy Foods Facilitator, Lambuth   Lead Case Manager and Lambuth Education and Activities Coordinator.

Schedule: 9:00am to 5:00pm, on call 

Rate of Pay: $90,000 - $93,000

Closing Date: 10/19/2024

Benefits: Standard; Full-Time, Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

The Family Transformational Housing Director oversees program administration including fiscal accountability, goal achievement, quality of care, grant monitoring, and development of policy and procedure for programming at all transformational family sites operated by The Salvation Army Denver Metro Social Services. These locations are currently Lambuth Family Shelter and The Tamarac, both programs serve families who are experiencing housing displacement. These sites are operated in partnership with the city and county of Denver HOST and surrounding cities and counties of Denver. The Director will lead transformational programming in creating a positive, trauma-informed environment for staff, volunteers, and displaced families. This position will develop and adjust program design as necessary. 

 

Duties and Responsibilities

1. Manage and lead staff to create a positive environment for staff and displaced families

• Lead and manage teams: hire, train, cross-train and develop program staff. Develop individual and team goals as well as self-care plans, provide ongoing feedback in one-on one meeting for leadership staff and conduct performance evaluations.
• Manages HR related issues including hiring, staff discipline and conflict resolution in a timely manner.
• Train staff to be proficient in responding to both simple and complex situations using trauma informed care and appropriate crisis intervention strategies.
• Ensure staff are well-prepared and trained to serve families experiencing housing displacement.
• Ensure appropriate staffing and productivity by program staff; coordinate work assignments, workflows and ensure regular staff meetings.
• Provide supervision and leadership.

 

1. Maintain safe, stable, supportive community environments that allow guest to focus on their recovery, health, and future housing stabilization.

• Provide support and data in improving assessments, forms, policies, procedures, intake data quality, outputs, outcomes, etc.
• Support staff understand and follow expectations outlined in the Staff Handbook and Community Policies.
• Ensure facility use is maximized and focus resources where they are most needed.
• Develop, maintain, monitor, evaluate, and enforce policies, procedures, and agreements.
• Mediate and resolve client complaints to ensure appropriate outcomes and consistency.
• Identify and address health and safety hazards and routine maintenance concerns with staff; ensures the safety and cleanliness of family transformational sites, including coordination of building maintenance, repairs and cleaning.
• Ensure compliance standards are met by staff and facilities related to emergency response, safety, etc.
• Conduct facility tours for potential donors and volunteers; coordinate events and activities; oversee and ensure support for volunteers.
• Ensure tracking ordering, and maintain fair distribution of needed items, supplies, and donations.

 

1. Provide Program Output, Outcome and Budget Reporting

• Be compliant with community expectations of HMIS reporting and other formats.
• Provide reporting for tracking success, identify gaps for improvement and make recommendations to Assistant Director and Director.
• Implement changes on a program level.
• Monitor