Institutional Membership, Chargebacks & Rebates Analyst

Band

Level 2

 

Job Description Summary

#LI-Hybrid

Location: East Hanover, New Jersey

Novartis is unable to offer relocation support: please only apply if accessible.




About the Role


At Novartis, we are reimagining medicine to improve and extend people’s lives. As an Institutional Membership, Chargebacks & Rebates Analyst, you will play a critical role in supporting Market Access operations by ensuring accurate membership validation, chargeback adjudication, and rebate-related activities across key customer channels. You will leverage data, analytics, and emerging technologies to drive operational excellence, support Government Pricing activities, and provide actionable insights that help optimize contract performance. This role offers a unique opportunity to partner across Finance, Market Access, Trade Operations, Government Pricing, and Commercial organizations while contributing to a highly compliant and data-driven environment.

 

Job Description

• Manage and maintain institutional membership data across systems including Model N and SAP, ensuring high levels of accuracy and data integrity

• Validate chargeback activity, analyze discrepancies, and support resolution of complex wholesaler chargeback and resubmission issues

• Conduct Class of Trade research and support Government Pricing calculations and compliance requirements

• Reconcile chargeback deductions and collaborate with Accounts Receivable and business partners to resolve variances         

• Leverage analytics, dashboards, and external membership rosters to identify trends, anomalies, and business improvement opportunities

• Partner with wholesalers, GPOs, specialty distributors, HIBCC, HRSA, and internal stakeholders to validate eligibility and resolve membership discrepancies

• Support continuous improvement initiatives through automation, advanced analytics, AI-enabled tools, and process optimization while ensuring compliance with SOX and Novartis policies

Essential Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline

• Minimum 2 years of experience within the pharmaceutical, biotechnology, healthcare, or related industry

• Experience supporting chargebacks, rebates, contracts, membership validation, Government Pricing, or related Market Access operations

• Strong analytical skills with advanced proficiency in Microsoft Excel and experience working with large data sets

• Fluency in English with excellent communication, collaboration, and stakeholder management skills

 

Desirable Requirements 
 

• Experience with Model N, SAP S/4HANA, EDI transaction sets (844, 845, and 849), or related life sciences applications

• Experience utilizing Power BI, analytics platforms, automation tools, or AI-enabled solutions to improve operational efficiency and decision-making

Benefits & Rewards
 

The salary for this position is expected to range between 60,600 – 103,900 USD Annual per year. 

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. 

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. 

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. 

To learn more about the culture, rewards and benefits we offer our people click here. 

 

Commitment to Diversity and Inclusion / EEO paragraph
 

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender id