Commercial Operations Analyst

Join the Labcorp team driving the company's top near-term growth opportunity across its diagnostic laboratory service business - to be the partner of choice for health systems. As part of the Labcorp Health Systems Commercial Operations team, you'll be inspired to discover more, develop new skills, and pursue career-building opportunities as we develop health system partnerships to create purpose-built lab strategies that deliver meaningful answers for patients, providers, and their communities.

We're looking for a Health Systems Commercial Operations Analyst to join our growing team. The Burlington, NC-based role is critical in supporting the development of broad-based collaborations with health systems and academic hospitals across the country.

We are seeking a collaborative individual with a process-oriented and analytical mindset, who thrives in a fast-paced environment. The ideal candidate enjoys working with a seasoned, high-performing team across a dynamic, high-growth segment to produce high-quality, professional proposal materials. The ideal candidate is motivated by continuing to move the needle on institutionalizing deal execution across the organization.

What You Will Do:

This role will support sales and marketing initiatives and RFPs for broad-based deals, continuous process improvements for deal activity across health systems and national accounts opportunities, and administrative functions for the Health Systems team. Key responsibilities for the role include:

• Partnering with Health Systems Commercial Leadership to support key growth initiatives & day-to-day commercial operations

Deal Process:

• Driving project management for RFP submissions, coordinating with key stakeholders to schedule meetings, track responsibilities and assignments, compile proposal materials, and other key organizational tasks    

• Formatting Word documents and PowerPoint presentations in support of RFPs and the deal process

• Drafting new RFP language, based on subject matter expert inputs

• Interfacing between Health Systems leadership, Finance, Marketing, Corporate Development, Managed Care, Legal, Commercial Operations, and other key stakeholders to execute on deal process deliverables

• Supporting continuous enhancements to the deal process / project management process

Data:

• Serving as the central point of contact for key quantitative and qualitative data and insights (including customer mappings) for the Health Systems Commercial Operations team

• Acting as a key point of contact for CRM including forecast and funnel management, prospect targeting and competitive analysis (Win/Loss, etc.)

• Utilizing various tools and data resources, including healthcare-specific databases such as CMS, Definitive Health, and Turquoise Health, to drive insights on prospect targeting and competitive analysis

• Communicating insights and findings to influence decision-making and drive action to achieve business results

Other:

• Coordinating logistics for meetings

• Coordinating with VP of Finance on financials

• Perform other duties as needed

Who You Are:

• Solution-oriented and resourceful

• Mindset for identifying issues, determining root cause, and ability to propose appropriate solutions

• Process-oriented with the ability to see the ‘how’ as well as the ‘what’; can drive processes to achieve positive results

• Detail-oriented with the ability to view projects from idea stage through successful completion

• Effective written and verbal communication skills

• Understand information technologies and analytics

• Ability to work in a matrix management organization

• Ability to work with a variety of systems and business applications to support data analysis and commercial tools

What We Require:

• Advanced skills in MS PowerPoint, Word, and Excel

• Quantitative and qualitative data modeling experience

• Project management

• Healthcare experience

• Bachelor’s degree.

• 3-5 years of applicable work experience

• Extensive experience will be considered in lieu of the more formal qualifications

Bonus Points if You Have:

• Proposal submission experience

• Salesforce CRM experience

• Health system-specific healthcare experience

• High-level understanding of pro forma financial modeling

****Role is hybrid and does require someon