Job Description Summary

The Senior Director, Resilience, plays a critical leadership role in advancing the company’s enterprise-wide resiliency strategy while also serving as a key integrator across the Resilience Center of Excellence (COE). The company is structured into four business Segments—Imaging, Pharmaceuticals (PDx), Patient Care Solutions (PCS), and Advanced Visualization Solutions (AVS)—supported by enterprise Functions such as HR, Finance, and others. This role supports one Segment and one Function, while also driving coordination across Segments and Functions.

Reporting to the Global Head of Business Continuity & Resiliency, the Senior Director is responsible for delivering both business continuity and end-to-end resiliency initiatives, in addition to Segment-level execution, this role leads cross-functional and cross-Segment initiatives, ensures alignment across the resilience team, and helps close operational and strategic gaps. The Senior Director also acts as a key operational partner to the Head of Resiliency—supporting team leadership, driving enterprise-wide priorities, and serving as a primary back-up during crisis events.

This role requires strong executive presence, the ability to influence senior stakeholders, and a proactive and strategic approach to leading complex, enterprise-level programs.

Job Description

Responsibilities:

• Facilitate the development of Business Continuity Plans (BCPs) for critical sites and functions, aligned with enterprise resilience goals.
• Drive end-to-end supply chain resiliency planning by assessing threats, risks, mapping value streams, and shaping strategies for high-priority operations.
• Partner with Disaster Recovery teams to align application recovery with business continuity objectives.
• Integrate real-time risk intelligence into segment strategies to enable proactive risk management and faster response.
• Prioritize and lead complex mitigation initiatives that reduce risk and align with business priorities.
• Serve as a strategic advisor and trusted partner to Segment and Function leadership, guiding mitigation actions and influencing decisions on resilience investments and operational risk.
• Lead climate risk assessments focused on physical threats (e.g., extreme weather, flooding, wildfires) to critical sites and infrastructure, and drive org-wide mitigation strategies that enhance long-term operational resilience.
• Provide leadership during crisis events, supporting response coordination, mitigation, and post-event reviews.
• Lead training and awareness efforts to build resilience capability and embed a culture of preparedness.
• Collaborate with technology, data, and operations teams to enhance resilience technology, tools, and dashboards for real-time visibility, program management, and mitigation.
• Lead coordination between the Resilience COE and segment/function leadership to uphold governance standards, evolve global resilience frameworks, and drive the design, execution, and continuous improvement of the enterprise-wide resilience program
• Support leadership continuity as the designated back-up to the Global Head of Business Continuity & Resiliency, contributing to strategic decision-making and enterprise-wide alignment.
• Represent the resilience function in executive forums and strategic planning sessions, while coordinating all cross-segment/cross-function efforts to identify synergies, close gaps, and optimize enterprise resilience.
• Define and track resilience KPIs, operational outages, and other metrics to measure progress and drive continuous improvement.

Qualifications:

• Bachelor’s degree in business administration, risk management, emergency management, or a related field.
• Minimum of 10+ years of experience in resilience, business continuity, or related disciplines, with a proven track record in developing and leading resilience programs.
• Deep understanding of business resilience principles, enterprise risk management, crisis management, climate-risk, and supply chain resilience.
• Strong ability to influence and lead cross-functional teams, with experience driving strategic initiatives across large, complex organizations.
• Proficiency in resilience tools (e.g., Fusion Risk Management, Everbridge, Castellan, etc.), data analysis platforms (e.g., Tableau, PowerBI), and crisis management software.
• Experience in leading large-scale projects and managing multiple stakeholders to deliver on-time, impactful results.
• Strong communication, leadership, and interpersonal skills with the ability to engage and influence stakeholders at all levels, including senior executives.
• Experience in developing and delivering training p