Director Special Investigations Unit, Operations Officer III- Department of Housing & Community Developement

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range: $79,507 - $103,275.00 ANNUALLY

Starting Pay: $79,507 ANNUALLY

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to

grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

JOB SUMMARY

The Director of the Special Investigations Unit reviews and manages the detailed work of the Special Investigations Unit within the Permits & Litigation Division. The work reported can be of either a criminal and civil nature related to Housing Building and Fire-related Code violations, not limited to housing, zoning, health, and environmental. An Operations Officer III performs professional work in planning, coordinating or directing an administrative, programmatic or technical operation for an agency. Work of this class involves supervising

professional or technical personnel and may involve supervising clerical or paraprofessional personnel. Incumbents receive managerial supervision from an administrative superior.

Employees in this class work a conventional work week. Some positions in this class may be required to work evening and weekend hours and 24-hour callback in an emergency. Work is performed in an office where work conditions are normal. Work requires minimal physical exertion.

ESSENTIAL FUNCTIONS

• MANAGE ALL ACTIVITIES OF THE SPECIAL INVESTIGATION UNIT (SIU) INCLUDING BUT NOT LIMITED TO COORDINATING, REVIEWING, AND REPORTING ON THE WORK PERFORMED BY SIU STAFF.

• REVIEWS ALL INCOMING REQUEST FOR RESEARCH AND ALL OUTGOING WORK PRODUCTS TO ENSURE PERFORMANCE STANDARDS ARE MET.

• ASSIGNS AND TRACKS ALL SERVICE REQUESTS (SRS) AND MAINTAINS ACCURATE WORKLOAD DATA.

• ENSURES SERVICE REQUESTS (SRS) ARE TIMELY AND ACCURATELY CLOSED OUT.

• SUPERVISES, PLANS, AND EXECUTES ALL INVESTIGATIONS, ENFORCEMENT, AND SURVEILLANCE ACTIVITIES.

• MANAGES ALARM REGISTRATION PROGRAM.

MINIMUM QUALIFICATIONS

Education: Have a bachelor's degree from an accredited college or university.

AND

Experience: Have five years of experience in administrative or professional work.

OR

Equivalency Notes: Have an equivalent combination of education and experience. Non-supervisory experience or education may not be substituted for the required supervisory experience.

Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.

NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.                                                  

• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.

• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.

• Knowledge of management practices and methods.

• Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.

• Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.

• Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.

• Ability to prepare and present reports or recommendations clearly and concisely.

• Ability to comp