Enterprise Account Director

Position Overview

Now Hiring! Account Director, Client Services

Location: Kansas City (Hybrid)Status: Full-TimeTravel: Approximately 20%Compensation: $95,000 - $125,000

 

About the Role

Step into a role where strategy meets influence. As Account Director, you’ll serve as a senior advisor to enterprise healthcare leaders, guiding integrated marketing initiatives that drive growth, retention, and long-term value.

 

You’ll own the performance and profitability of your accounts, lead high-performing internal teams, and shape strategic direction in partnership with executive leadership — all while delivering work that drives measurable business results.

 

What You’ll Do

Strategy & Account Leadership

• Own a portfolio of enterprise healthcare accounts, ensuring client satisfaction, retention, and profitability
• Serve as the senior strategic lead, guiding the development of data-driven marketing and brand strategies
• Build and maintain strong executive-level relationships, including CEOs and senior leadership teams
• Translate client business goals into clear strategic direction for internal teams
• Oversee development and execution of integrated marketing plans, ensuring work is delivered on time, on budget, and aligned with strategy
• Monitor campaign performance, KPIs, ROI, and job profitability
• Lead cross-functional account teams to deliver strategically rooted, creatively driven work that produces measurable growth
• Proactively identify risks, opportunities, and expansion paths within existing engagements

 

Business Growth & Expansion

• Partner with clients to identify strategic marketing opportunities and annual scope growth
• Lead renewals and expansion conversations, driving increased engagement across services
• Support new business development efforts, including RFP responses and proposal strategy
• Collaborate with executive leadership on long-term agency growth initiatives
• Identify resource needs and support recruitment to scale account management capacity

 

Team Leadership & Culture

• Lead and inspire a high-performing, cross-functional account team
• Provide coaching, feedback, and strategic guidance to account managers
• Model Onspire’s core values in leadership, client interactions, and internal collaboration
• Foster accountability, curiosity, and strategic thinking within the team

 

What You Bring

• 5–7+ years of experience in healthcare marketing, communications, strategy, or agency leadership
• Minimum 2 years of supervisory or team leadership experience
• Strong background in integrated marketing strategy and KPI-driven performance management
• Experience working directly with executive stakeholders in healthcare organizations
• Deep understanding of brand positioning, digital marketing, and growth strategy within healthcare
• Exceptional communication, executive presence, and relationship-building skills
• Strategic thinker who can balance big-picture vision with operational execution
• Highly organized, detail-oriented, and comfortable in fast-paced environments
• Willingness and ability to travel locally and nationally (up to 20%) to support client engagement and business development
• Bachelor’s degree required; Master’s degree preferred

 

About Onspire

At Onspire Health Marketing, we are a full-service healthcare marketing agency that helps providers, hospitals, and health systems accelerate intelligent growth through strategy, creativity, and technology.

Our mission is to ignite long-term growth for healthcare clients through purposeful, integrated marketing solutions that inspire better health for providers, patients, and communities.

We combine digital innovation with data-driven strategy to help clients connect, engage, and grow in meaningful ways.

 

Our Core Values: Empathy • Integrity • Innovation • Collaboration • Curiosity

 

Why You’ll Love Working at Onspire

• Collaborative, growth-minded culture that values curiosity, innovation, and doing great work together
• Medical, Dental, and Vision Insurance
• 401(k) with Employer Match
• Generous Paid Time Off (PTO)
• Hybrid work flexibility

 

An Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for