Workplace Operations Representative Associate

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.   Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.   Join us to drive positive, lasting change that moves missions and the government forward!  

You Are:

The Workplace Operations Representative Associate independently carries out all the services in their area or responsibility. The scope of the job may include a wide range of Workplace Services and/or activities including mainly routine tasks to be completed independently according to office guidelines and/or under general supervision.

 Responsibilities Include:

• Handle and route messages appropriately.
• Answer general inquiries, assist in resolving issues/concerns or direct them to the appropriate resource.
• Greet and direct employees and visitors.
• Process space reservation requests for day of walk-ups (assign and confirm space) and ensure optimal workspace occupancy.
• Set up and maintain workspace/meeting rooms including catering and audio/visual equipment.
• Provide audio-visual support/troubleshooting prior to and during meetings and events as needed.
• Stock and maintain appearance of general use areas (Ex. copy room, coffee/vending area, etc.)
• Stock the Break Bar and assist with AM/PM set up.
• Provide basic technical support for standard office equipment (Ex. copiers and printers)
• Provide support and/or execute activities related to onsite or offsite meetings and events.
• Receive, process, and deliver inbound and outbound, mail, packages and faxes.
• Deliver stationery.
• Assist customers with document retrievals/returns while assuring adherence to archival guidelines.
• Keep track and follow up on customer requests until completion.
• Perform administrative duties according to location guidelines.
• May contribute to the preparation of daily, weekly, and monthly reports.

Here's What You Need:

• U.S. Citizenship required.
• High School Diploma or equivalent
• Knowledge and experience in customer service

 

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

 

The pay range for the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia is:$45,000—$76,500 USD  What We Believe  We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.   Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here   Equal Employment Opportunity Statement Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran