Customer Care Intern

<p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.</p><p></p><h1><b>A Day in the Life</b></h1><p></p><p>As an Intern, you will support the Customer Service team by assisting with daily operations during a transition time. This role helps ensure smooth service delivery and contributes to improving customer satisfaction, which directly impacts business performance and client retention.<br/>By joining Customer Care &amp; Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.</p><p></p><p><b>Internship details:</b><br/>•    Start date: January 2026 <br/>•    Duration: 5 months <br/>•    Working hours: 30 hours per week <br/>•    Working model: hybrid (2 days from office) <br/>•    Location: Warsaw</p><p></p><p><b>Responsibilities may include the following and other duties may be assigned:</b><br/>•    Entering orders in SAP<br/>•    Creating and following up on deliveries <br/>•    Handling customer inquiries via email</p><p></p><p><b>Required Knowledge: </b><br/>•    Pursuing a degree in higher education (you must be a student during the entire internship duration)<br/>•    Fluency in English (minimum B2 upper-intermediate level) <br/>•    Willingness to develop new skills, including learning new systems and tools<br/>•    Communication and teamwork skills</p><p></p><p><b>Would be a plus:</b><br/>•    Knowledge of SAP/Verint<br/>•    Spanish language skills<br/>•   <span> Customer-focused</span> attitude</p><p></p><p></p><p><b>Physical Job Requirements</b><br/><br/>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><p></p><h1><b>Benefits &amp; Compensation</b></h1><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br/>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.<span>  </span>We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br/> </p><p></p><p></p><p></p><p></p><h1><b>About Medtronic</b></h1><h1></h1><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.<br/>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. <br/>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p><p></p><p>Learn more about our business, mission, and our commitment to diversity <a href="http://www.medtronic.com" rel="noopener noreferrer" target="_blank">here</a>  <br/> </p>