About the role
Are you a proactive communicator who thrives in a dynamic environment? We are looking for a Customer Service Officer to be the essential link between our customers, technical workshops, and internal data.
<br>Your Unique Schedule:
<br>
<ul>
<li>Saturday & Sunday: 08:00h – 21:00h </li>
<li>Monday: 09:00h – 17:30h </li>
<li>(Enjoy Tuesday through Friday off!)<br><br>Key Responsibilities: </li>
<li>Communication: Handle incoming calls and emails from customers and partners. </li>
<li>Data Management: Gather and verify information for 100% accuracy and completeness. </li>
<li>Technical Support: Coordinate directly with workshops to provide technical solutions. </li>
<li>Coordination: Update all parties involved and monitor contract agreements. </li>
<li>Deadline Driven: Follow up on all contract-related issues within established timeframes. </li>
</ul>
Who are we looking for?
<br>
<br>Are you a multilingual multitasker with a passion for problem-solving? We are looking for a reliable team player who meets the following profile:
<br>
<br>Knowledge & Experience:
<br>
<ul>
<li>Languages: Proficient in Polish, Dutch, and English. </li>
<li>Tech Savvy: Skilled in Microsoft Office (Word, Excel, Outlook). </li>
<li>Bonus: Technical knowledge of automotive or tyres is a plus. </li>
<li>Experience: No specific background required—we value talent and attitude!<br><br><br>Your Skills: </li>
<li>Communication: You are a natural at professional phone handling. </li>
<li>Problem Solver: You analyze issues quickly and find effective solutions. </li>
<li>Quality Driven: You are customer-oriented and maintain high work standards. </li>
<li>Stress Resistant: You can multitask easily and keep cool under pressure. </li>
</ul>