VP, Shared Services

CORPORATE PRACTICE  

Michael Baker International understands that people require choices in where they want to begin to build a sustainable future. For more than 85 years, Michael Baker International has maintained an entrepreneurial work environment that fosters great careers, which has ultimately brought great success to the organization. Michael Baker offers many opportunities to help you grow professionally to build your career. Whether it is in Finance, IT, Human Resources, Technology, Communications, Proposal Development, Legal or our National Practice and Market segments, take your next step with us and help make a difference in the lives of those you work with and those we serve. 

DESCRIPTION

The Vice President, Shared Services will be responsible for the overall leadership, direction, and performance of the Shared Services organization (> 60 team members), including Payroll, Billing, Accounts Payable, Procurement, and Travel. This role ensures the delivery of accurate, efficient, and compliant services across all functions while driving process standardization, system integration, and continuous improvement. Leads the organization’s Shared Services transformation, including the implementation and optimization of Oracle Cloud ERP. Develops and implements strategies, internal controls, and operating procedures to support scalable and efficient service delivery across all business units and locations.

NOTE: Candidates should reside in the East Coast

 

KEY RESPONSIBILITIES

Enterprise Leadership

• Provide strategic direction and operational leadership for all Shared Services functions, including Payroll, Billing, Accounts Payable, Cash Applications, Procurement, and Travel
• Partner closely with Finance, HR, IT, and Operations leaders to align shared services with enterprise priorities
• Establish a high-performance culture focused on accountability, service excellence, and continuous improvement
• Lead Shared Services integration efforts for future acquisitions

ERP Transformation & Process Optimization

• Lead Shared Services strategy and execution for the implementation and optimization of Oracle Cloud ERP and other financial systems including Payroll (ADP), T&E (Emburse/Egencia), etc.
• Drive standardization and integration of processes across functions and business units
• Evaluate and redesign end-to-end processes to improve efficiency, accuracy, and scalability
• Champion automation, digital transformation, and data-driven decision making

Operational Excellence

• Ensure accurate and timely processing across all shared services functions, including payroll, billing, procure-to-pay, and travel expenses
• Implement and maintain strong internal controls, policies, and governance frameworks
• Establish key performance indicators (KPIs) and reporting dashboards to monitor performance and identify improvement opportunities
• Serve as an escalation point for complex operational or client-related issues

Financial Stewardship & Cost Optimization

• Identify and implement cost-saving initiatives across shared services operations
• Optimize service delivery through innovative staffing models
• Align operational performance with broader financial objectives, including working capital and expense management

Functional Oversight

• Payroll: Ensure compliance, accuracy, and efficiency across domestic and international payroll operations
• Billing: Drive efficient billing processes that maximizes cash flow and supports strong internal and external client relationships.
• Procurement: Oversee sourcing, vendor management, and contract negotiation to ensure cost-effective, high-quality service delivery
• Accounts Payable & Travel: Ensure timely payments, policy compliance, and effective expense management

Talent & Organization Development

• Build, lead, and develop a high-performing Shared Services organization
• Assess and upgrade talent to meet evolving organizational needs
• Drive workforce transformation, including upskilling and leadership development
• Foster engagement, collaboration, and continuous improvement across teams

SUPERVISORY RESPONSIBILITIES

Directly and indirectly supervise Shared Services leadership and staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assi