Director, Corporate Systems, Remote

The Director of Corporate Systems is responsible for overseeing the strategic direction, implementation, and management of corporate systems within the organization. This role involves managing a team of managers, analysts, admins, and developers to maximize the business value of IT applications. The Director will work closely with key business stakeholders to select, implement, and support technical solutions that enable efficient business outcomes

Primary Duties:

• Team Management and Development (30%):
• Manage and grow a team of managers, analysts, admins, and developers.
• Provide mentorship and guidance to the team, including training, coaching, and overseeing day-to-day operations.
• Foster an environment of shared ownership and accountability.
• Strategic Planning and Execution (30%):
• Set the strategic direction for corporate systems architecture and ensure alignment with organizational objectives.
• Oversee the execution of large, complex Enterprise Systems projects through all phases, including planning, design, and execution.
• Develop and manage the Enterprise Systems budget.
• Stakeholder Collaboration (20%):
• Work closely with key business stakeholders in Security and other operational areas to select, implement, and support technical solutions.
• Collaborate with other IT teams and departments to ensure effective communication and issue escalation when needed.
• System and Process Improvement (10%):
• Develop, document, and enhance system administration processes, procedures, and tools.
• Recommend and implement improvements to services and products.
• Maintain and update documentation related to support processes, standard operating procedures (SOPs), and knowledge articles.
• Vendor Management (10%):
• Partner with third-party vendors for service and equipment support, warranty claims, and product procurement.
• Manage vendor relationships and ensure optimal performance.

Minimum Qualifications:

• 10+ years of experience managing business systems, with 5 years of experience building and managing high-performing teams.
• Deep knowledge of Salesforce architecture, integration options, and customization capabilities.
• Experience establishing strategic plans for system growth, risk mitigation, and alignment with organizational objectives.
• Experience conveying technical information to both technical and non-technical teams.
• Proficiency in leading cross-functional projects and guiding teams in the corporate systems ecosystem.

Preferred Knowledge, Skills and/or Abilities:

• Experience with Active Directory Users and Computers.
• Vendor management experience.
• Experience with Okta user administration, Jamf Pro, and Intune Endpoint Management.
• Audio/Visual conference equipment management and support experience.
• Experience supporting large events and retreats from an IT and AV perspective.

Who We Are:Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days