SVP Total Rewards & Operations

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

As we scale globally, we’re looking for a strategic and results-driven SVP of Total Rewards & People Operations to oversee the continued evolution of our global Total Rewards programs, operations, and systems—ensuring they are data-driven, efficient, and aligned with Gong’s business objectives.

As the SVP of Total Rewards & Operations, you will lead and optimize Gong's global compensation, benefits, and People Operations strategies and oversee the systems, technologies & data analytics. You’ll work closely with the executive team to create scalable, data-driven solutions that drive business outcomes and deliver exceptional value to our employees. This role demands a leader with a strong data mindset, a passion for data integrity, and a deep understanding of private and public company environments, ideally in the tech industry.

RESPONSIBILITIES

• Total Rewards Strategy & Leadership
  
  • Develop and lead the global Total Rewards strategy, ensuring it aligns with Gong’s long-term growth objectives, organizational culture, and employee value proposition.
    
  • Design and implement competitive, equitable, and scalable compensation, benefits, and rewards programs that attract, retain, and motivate top talent globally.
    
  • Collaborate with senior leaders across the company to align Total Rewards strategies with business goals and optimize the employee experience.
    
  • Manage the design and delivery of benefits programs, including health, wellness, retirement, and employee perks, ensuring they reflect Gong’s commitment to supporting employee well-being.
    
  • Provide executive compensation oversight, managing both short-term and long-term incentive programs.
    
• Data-Driven Operations & Systems Management
  
  • Lead and drive efficiencies and practices on a global scale for an international organization ensuring a balance of visionary forward-thinking practices with practical, day-to-day efficient operations within the HR organization
    
  • Develop and implement a comprehensive people technology strategy that aligns with the organization's Talent and business goals
    
• Data Integrity & Analytics
  
  • Develop and implement a well-rounded people analytics strategy that aligns with Gong’s business goals and HR objectives.
    
• Team Leadership & Development
  
  • Provide leadership, guidance, and mentorship to the Total Rewards & People Operations team, fostering a culture of collaboration, transparency, innovation, and continuous improvement

QUALIFICATIONS 

• Experience:
  • 15+ years of experience in Total Rewards, Operations, and Systems, with a track record of leadership in both private and public companies, ideally in the tech industry.
    
  • Proven success at the senior executive level, with experience designing and scaling Total Rewards programs for a global workforce.
    
  • Extensive experience working with Workday, with the ability to leverage technology to streamline processes and improve operational efficiency.
    
• Skills & Knowledge:
  
  • Strong data-driven mindset, with the ability to analyze large datasets and make strategic decisions based on real-time insights.
    
  • A focus on data integrity, ensuring that all compensation, benefits, and operational data is accurate and actionable.
    
  • Expertise in global compensation, benefits, and rewards strategies, with a deep understanding of market trends, regulatory requirements, and best practices.
    
  • Strong knowledge of Workday or similar HRIS tools, and the ability to optimize systems to support Total Rewards functions effectively.
    
  • Excellent communication skills with the ability to influence and collaborate across all levels of the organization, including with executive leadership.