Building Facilities Manager (Space Planning & Operations)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Building Facilities Manager (Space Planning & Operations)

Job Profile Title

Manager C, Facilities

Job Description Summary

The O&E Operations Manager works with building operation management to ensure all facilities maintenance, repairs, and general building operations, specifically related to programmatic occupants at the Perelman School of Medicine (“PSOM”) occupied locations are conducted with compliant Standard of Care in support of the School. The Manager enforces Standard of Care commensurate with established standards, using extensive knowledge, experience, and expertise, to maintain and enhance the physical environment and protect and preserve research resources at the PSOM. This position serves as a principal liaison for the administration and coordination of daily facilities operations with various departments to ensure optimum delivery and performance of housekeeping, maintenance, building systems, utilities, and minor construction services. This position serves as a follow-up contact for PSOM customers including faculty, students, and staff as appropriate and provides feedback to customers on work status. The Operations Manager is on call with respect to facility emergencies. This position serves as a backup for the Off-Campus Operations Manager in their absence and must be able to travel in the five-county area. This position is considered “essential.”

Job Description

Bachelor’s Degree or four-year college equivalent is required and 3-5 years relevant experience, or equivalent combination of education and experience.  Prefer Engineering/Facility Management or related and 5-7 years relevant experience.  Understanding of internal customer activities.  Customer service competencies and the ability to focus on the needs of others.  Ability to be a positive influence on the work team.  Approachable, positive attitude resulting in increased collaboration and support of group initiatives.  This position requires a demonstrated understanding of technical aspe