Integrated Security Technology Manager

Job Summary/Basic Function:

Responsible for the development, administration and management of all aspects of unique systems required by various campus departments, including design, procurement and implementation. Serves as subject matter expert on assigned system(s) and lead the team by sharing expertise, ensuring policies and procedures are followed, assigning projects and balancing the team’s workload. and has customer service responsibility for ensuring timely, accurate and complete delivery of the team’s projects.

Campus Security Authority: This position is identified as a “Campus Security Authority (CSA)” per the federal law known as the Clery Act. Per this law, the employee is required to report any crimes that they become aware of to the Clery Compliance Officer. Additionally, CSAs are required to complete annual training prescribed by the Clery Compliance Officer.

This position is not eligible for VISA Sponsorship.

This position is not eligible for a hybrid/remote work schedule.

Department Overview:

Boise State University’s Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Level Scope:

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial and human) in compliance with departmental goals and objectives.

Essential Functions:

Public Safety Standard Employee Responsibilities
● Ensures customer service for the entire Department and campus community.
● Has knowledge of the Department, its employees, and how the department functions.
● Engages in Departmental problem-solving for organizational issues; makes recommendations for Department efficiencies and advancement.
● Plans and coordinates a variety of special administrative projects and assignments.
● Renews job knowledge by reading professional journals, participating in education opportunities, and belonging to professional organizations.
● Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University.

Public Safety Supervisor Responsibilities
● Provides leadership and management of the Public Safety Systems unit under the supervision and coordination of their chain of command.
Includes the hiring, discipline, and termination of administrative personnel.
● Manages employees’ scheduling, work assignments, communication, and personnel development.
● Evaluates employee performance gives regular feedback and conducts annual performance reviews.
● Leads a unified team for the entire Department, assisting with communication, team building, professional development, incentives, and compensation review programs.
● Ensures customer service for the entire Department and campus community.
● Monitors work activities to ensure compliance with policies and procedures. Makes recommendations for changes and improvements to existing standards, policies, and procedures.
● Manages workflow and productivity of personnel to ensure that the needs of the department and campus community are met.
● Training - Design educational staff training modules that include detailed job orientation at the start of employment as well as through regular staff meetings and ongoing training to ensure regulatory compliance.
● Responds to campus during emergency e