Sr. Systems Engineer

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary

The Senior Systems Engineer will be responsible for ensuring the reliability, availability, and scalability of critical infrastructure systems and SaaS platforms. Systems under the care of a Senior Systems Engineer must operate effectively and reliably through scalable solutions and complex architectures that encompass modern technologies. You will work closely with technical and non-technical teams within the organization to facilitate the design and implementation of solutions, drive automation initiatives, and monitor and maintain the performance of critical systems. 

What You’ll Do

• Apply modern engineering principles and practices to operational functions and employ this methodology throughout the full system lifecycle; from initial concept and architecture through deployment, daily operation, and overall optimization, and apply these practices to refining existing systems.
• Support and maintain technology systems to ensure optimal performance, reliability, and security. 
• Build and deploy technology solutions translated from user stories and requirements. 
• Manage the system lifecycle from implementation to shut down and decommissioning.
• Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity. Leverage automation and configuration management to streamline systems administration.
• Troubleshoot and resolve complex issues, including systems failures, connectivity problems, and performance bottlenecks. 
• Support and manage datacenter components including system lifecycles. 
• Collaborate with cross-functional teams to design and implement scalable and robust system architectures. 
• Evaluate and recommend new solutions, tools, and methodologies to enhance system efficiency, security, and productivity.  
• Provide technical leadership on complex systems and projects, and mentorship for other team members and colleagues.  
• Monitor system performance and proactively identify potential issues, generate meaningful reports, and implement preventive measures to maintain system health and uptime. 
• Conduct performance tuning and optimization activities to maximize system efficiency and response times. 
• Respond to and help manage incidents. 
• Participate in RCA activities and assist with defining SLOs and SLIs for business stakeholders. 
• Implement and enforce security best practices to protect our systems, data, and infrastructure against unauthorized access, cyber threats, and vulnerabilities.  
• Create and maintain comprehensive knowledge bases for system documentation, including standard operating procedures, configurations, and troubleshooting guides, to support end-users' ability to use the systems effectively.
• Participate in on-call rotation.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job.  However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What You’ll Bring

• Experience with collocated/hosted datacenter management (hardware, racks, power, connectivity, etc.).
• Excellent hands-on experience and skills with virtualized infrastructure hosting platforms, server-based operating systems, applications, and general IT infrastructure operations. 
• Advanced knowledge in technology systems including cloud platforms, SaaS platforms, containerization, and orchestration.
• Proficient familiarity with IT compliance protocols (SOX, NIST, ISO, etc.) 
• Familiarity with Azure DevOps and/or Jira for tracking deliverables.
• Solid understanding of cybersecurity principles and best practices.  
• Demonstrated ability to work both independently and as an integral member of an agile team.
• Experience with observability tooling including logging infrastructure, tracing systems, alert definitions, etc.
• Proficient comm