Director, Global Training and Sales Enablement – Sales Operations & Commercial Excellence (REMOTE MA or CT)

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Director, Global Training and Sales Enablement – Sales Operations & Commercial Excellence (REMOTE MA or CT)

Location(s)

Shelton, US Remote - CT, US Remote - MA, US Remote - ME, US Remote - NH, US Remote - NJ, US Remote - NY, US Remote - NYC, US Remote - RI, US Remote - VT

• The Global Sales and Enablement Leader plays a crucial role in defining, owning, developing, and executing the global training strategy for the Perkin Elmer commercial sales organization, customer training organization and field service delivery organization.  Transforming our sales and customer enablement programs into a world-class training and education platform will support our vision of accelerated growth, commercial execution, and world class customer engagement.  The incumbent is expected to lead the design, development and implementation of comprehensive training strategies that align with our organization’s global commercial objectives while enhancing the customer experience through advanced customer education and excellence in service engineer training. Providing direction in addition to re-architecting the commercial training organizational structure in addition to leading this team are of equal importance.
• This role will focus on continuously identifying training needs, developing training curriculums and establishing short- and long-term training program roadmaps for our Customer Training, Sales Training and Service Engineer Training needs.
• This role is vital in enhancing the capabilities of the sales organization, driving revenue growth and ensuring that customer training and service engineer training initiatives operate efficiently while meeting the dynamic needs of our diverse global markets.

Responsibilities

• Training Program Development: Design and implement comprehensive training programs that meets the needs of our customer/users while enhancing product knowledge, instrument usage and application scope.  This includes the creation of training materials for virtual and in-person curriculums.
• Sales Enablement Strategy: Develop and execute a global sales enablement strategy that equips the commercial organization with the necessary tools, resources, knowledge and skillset to effectively engage customers, compete successfully and drive commercial sales performance towards over-achievement.
• Cross-Functional Collaboration: Collaborate with product line, marketing, and sales leaders to ensure alignment on training content, sales strategies & skills and customer/user needs.
• Performance Measurement Development: Establish metrics to assess the effectiveness of training programs and sales enablement initiatives, using performance data to drive impactful training and demonstrate ROI of diverse enablement strategies.
• Competency Assessment: Design and implement a knowledge/skill competency assessment protocol that facilitates optimization of training curriculums for sales and service engineers.  The objective being to leverage the competency assessment to ensure TRUE training needs are being addressed.
• Technology Utilization:  Leverage Learning Management Systems (LMS) and related technology platforms to efficiently deliver training, track participant engagement and manage training content.
• Organizational Design: Develop a goal and metric focused organization that can/will deliver w