Sr Manager Sales Training, Surgical Reconstruction

Changing lives. Building Careers.
 

Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.

Under minimal supervision, identifies and implements sales training strategies plans, programs and related activities relating to the Surgical Reconstruction channel portfolio of products to ensure that existing and new products meet company goals and expectations. This role has responsibilities to support the successful commercial execution of responsible portfolio and develops and coordinates all aspects of sales training. Additionally responsible for working with Director and department/channel partners on the development and maintenance of training documents for processes, tools, and supporting product information (i.e anatomy and physiology, competitive products and techniques). This role also provides a key knowledge base for marketing and sales partners, actively partnering and mentoring others in related area.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Leads development, maintenance and improvement of new hire sales training and continuous education sales training programs through preparing learning objectives, instructional design, curriculum planning, and metrics consistent with best practices in adult learning.
• Utilization of varied assessment methodologies to measure changes in competency, knowledge, and skills over time within the commercial teams aligned to responsible portfolio.
• Manages development of sales training collateral for specific products within the respective channel, including new idea review and recommendations, training concept and design development, project management and market introduction support.
• Collaborates with Marketing, Prof Ed and the Sales team to deliver training consistent with Marketing and new product launch plans.
• Ensures that all training materials meet the company standards for compliant presentation and communication of product information. Reviews all materials with Marketing, Regulatory, Medical Affairs, and legal team to confirm the standards are met.
• Through self-learning and interaction with cross-functional subject matter experts will develop an effective level of subject matter expertise for the responsible portfolio of products to design and deliver training events, training resources, home study programs and assessment tools.
• Actively Manages the Field Sales Training program, including the selection process, skill development, and utilization of the team.
• Recommends training solutions for product line extensions, literature/video/sales support materials, labeling revisions, clinical studies, and commercial operations processes and tools supporting the channel portfolio which would ultimately build the value of the portfolio and maximize earnings for the channel.
• Develops product-oriented training materials in partnership with marketing to help develop product profiles, competitive analyses, presentations, product updates and content for corporate marketing vehicles.
• Prepares annual budget forecasts for the training functions related to the portfolio.
• Maintains frequent and regular contact with strategic industry experts and trade organizations, including field co-travel and participation in key meetings and conferences to ensure company and products are perceived appropriately relative to the marketplace and product indication.
• Collaborates with sales and marketing to ensure a high quality of sales support in terms of new product/market introductions, sales training programs, and regular communication, both responsive as well as proactive.
• Establishes and maintains key close professional relationships with internal and external constituents to stay abreast of new training needs in sales competency and product/marketplace knowledge opportunities.
• Manages and coordinates sales training activities for the channel’s National Sales Meeting and other sales force level meetings.
• Routinely interfaces with the managers/directors of other functions and product lines offered by the company to fully understand the relationships within the portfolio of products offered by the Company
• Maintains up-to-date product and industry knowledge through routine and frequent review of the literature, co-traveling with field sales personnel, attending surgeries, etc.
• Participates in strategic sales and marketing planning activities for assigned portfolio in order to identify key targets, sur