Automotive Appointment Coordinator

Keeler – Service Department

Position Overview:

This full-time position involves answering incoming phone calls, scheduling service appointments, and providing outstanding customer service. The role requires strong communication skills, an ability to manage multiple tasks, and a positive, professional demeanor. No prior automotive experience is required; however, previous call center experience is a plus.

Schedule:

• Monday – Friday : 8am - 5pm / 9am - 6pm
• Rotating Saturdays
• Hourly Base Rate: $17/hr with monthly commissions
• Annual Compensation Range: $35,360 to $50,000, depending on experience and performance

Key Responsibilities:

• Answering incoming service calls promptly and professionally
• Scheduling service appointments with customers
• Providing clear communication and follow-up regarding services and appointments
• Maintaining an organized, accurate service appointment schedule
• Collaborating with service department staff to ensure smooth operations

Requirements:

• A valid driver’s license
• Strong communication skills and a customer-first attitude
• Ability to multi-task and work in a fast-paced environment
• Self-motivated and dependable

Preferred Qualifications:

• Previous call center or customer service experience
• Ability to Multi-Task
• CDK or MyKaarma knowledge

Benefits:

• Medical, Dental, and Vision Coverage
• Paid Vacation, Sick, and Personal Time
• 401(k) Plan with Employer Contribution
• On-Site Gym

If you're looking for a rewarding position with a respected company, apply today to join our team!

----All inquiries will be kept confidential.----

#IND3