Regional Vice President - Southeast
Lifeway MobilityAbout the role
Lifeway Mobility, a leader in Home Accessibility and Home Mobility Equipment, is growing and we are hiring an RVP (Regional Vice President) to manage existing branches in the Southeast, and the opening of new branches forecast for growth in the region. Our products improve lives, and our people are passionate about providing 5-star Service, from Sale through Installation of Handicap Ramps, Rails, Grab Bars, Stair Lifts, Chair Lifts, Elevators, and Home Accessibility Accommodations.
Our team makes a difference in people’s lives every day. Our leaders are experienced in the industry, come from B2C (business to consumer) sales organizations, and are adept at growing and scaling business.
• Do you have experience hiring, training & coaching In-Home Sales Consultants?
• Are you a Senior Leader with experience managing GMs across multiple sites and multiple P&Ls?
• Has opening new locations been part of your success in leading growth?
We are looking for the following experience:
• Managing multiple income statements/site P&Ls, to track and manage trend towards goals for Revenue Growth and Profitability %, Collections, and overall Unit and Company Goals.
• Managing People – Hiring the right individuals means keeping an eye out for talent and constantly recruiting to improve the bench. Developing people requires monthly one-on-ones, goal setting, training, and removing obstacles to support employees’ achievement of those goals.
• Planning and Communicating – Assessing individual Branch strengths and opportunities for improvement; setting goals for each Branch’s improvement in one or more areas, tracking trends, and communicating up and down the chain of command, to manage accountability and achieve overall results.
• Visionary Leadership - Success in this role is achieved through others. Branches are held accountable for performance indicators including:
• Customer Experience
• Market Reputation
• Marketing and Business Development for Leads/Referrals
• Sales including Ratio of In-Home Sales Consultations to Billed Sale
• Accounts Receivable and Collections
• Operations including Install and Maintenance Scheduling
• Compliance and Quality of Work
• Customer Experience (it’s worth listing twice)
Qualified candidates must have specific experience that aligns with the above responsibilities, highlighted as:
• Management and Leadership experience across multiple locations, preferably in the Southeast Region.
• Multi-site management (sales & operations), managing employees who are on the road, selling, installing, and servicing residential equipment. Durable Medical Equipment (DME) experience or Home Medical Equipment (HME) required.
• Business-to-Consumer (B2C or B-to-C) industry experience (required).
• Financial Acumen from budget building to tracking trends and managing results.
• Superior problem-solving skills – identify and implement change as needed. Achieve results through others – mentor and develop individuals for growth and retention.
• Traveling (2 weeks per month on average) to existing Branch locations, and supporting opening of new locations in the region – NC, SC, GA, AL, TN
Company Culture and Values:
Lifeway Mobility is a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other. If you’d like to learn more about us visit: https://www.lifewaymobility.com/blog
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