Branch Banking Regional Executive – Carolina West

Consumer Banking and Lending (CBL)

Wells Fargo Consumer Banking and Lending (CBL) serves customers across the country through online and digital channels, numerous retail branches, ATMs, and customer service centers. CBL is focused on innovating and transforming our business with customers at the center, better enabling them to engage with us how, when, and wherever they choose through a broad suite of financial products and services.

The Role

Consumer, Small & Business Banking is actively seeking a Branch Banking Regional Executive for the Carolina West Region.

The Carolina West Region consists of 98 branches serving over 1.16 million customers. Those customers trust us with $14.5 billion in deposits and $13.3 billion in investment assets. Our customers are served by 790+ dedicated employees across our 98 branches.

The successful candidate must have proven experience leading Senior executives to provide exceptional customer service to retain, grow and deepen relationships in all retail customer segments. The Branch Banking Regional Executive will be responsible for providing strategic business leadership and guidance with respect to profit and revenue plans within the overall region and each market. This leader will also have demonstrated the ability to balance risk with growth, successful management of a P&L with responsibility for balance sheet growth, revenue growth, productivity and efficiency. Other key responsibilities include the budgeting process and asset management for the region and providing a leadership role in representing Wells Fargo in the communities and markets served with various leaders and elected officials. The candidate will also ensure that all elements of risk management and compliance accountability are followed.

Responsibilities include:

• Manage all aspects of the consumer, small business, and affluent businesses within the region with the focus on delivering service, advice, and guidance to improve the financial lives of our customers
• Lead the region in the execution of our business strategies that enable our customer experience and growth priorities
• Develop partnerships and influence key stakeholders to execute Branch Banking strategies and activities that lead to growth in consumer, affluent, and small business banking segments
• Promote a culture that fosters inclusion, engagement and motivates teams to achieve business outcomes
• Develop and execute talent and workforce strategies in alignment with evolving customer expectations and needs
• Implement and maintain risk and security controls, and adhere to compliance accountability within the framework of Wells Fargo standards, policies, and procedures
• Represent Wells Fargo and Branch Banking in all aspects of federal, state, and community leadership and development within markets
• Partner with leaders across lines of businesses on market activation plans leveraging a One Wells Fargo approach

This executive will also work closely with business lines and support leadership across the enterprise in the execution of this strategy.  Accordingly, critical success factors include the ability to manage effectively in a matrix organization, develop partnerships with many business and functional areas, provide insight into the economic climate and related market developments, and identify trends which may present opportunities or reflect gaps in the group's approach to leading customer and employee experiences.

The Candidate

This candidate must be an exceptional leader in terms of character, competency and commitment. The leader must have a track record of having established or grown a business in a responsible way. The leader is able to translate a strategy into execution, attract and retain the talent required, build an engaged organization, grow customer satisfaction and be able to work effectively across many functions, groups and lines of defense.

Required Qualifications:

• 8+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years management experience

Desired Qualifications:

• Proven experience in driving and managing new build/expansion markets, preferably in a fast-paced, high-growth environment
• Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve goals
• Strong analytical and strategic thinking skills, with the ability to translate data and insights into actiona