Learning Center Administrative Support Coordinator

Learning Center Administrative Support Coordinator

Learning Center

Job #546917

Close Date: Wednesday, May 7, 2025

 

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

 

(Job #546917) Administrative Support Coordinator I, Learning Center Administrative Support Coordinator, Salary Range: $3,864 - $6,072; Hiring Range: $3,864 - $4,058 . This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in the Learning Center. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

 

Position Summary:

Under the supervision of the Learning Center Director, the Administrative Support Coordinator (ASC) provides specialized clerical and administrative support to ensure the efficient operation of the Learning Center. Key responsibilities include coordinating reception desk workflow and payroll, supporting Supplemental Instruction program operations, and providing lead work direction to student assistants.

 

Key Responsibilities:

General Learning Center and Program Support – 20%

• Coordinate the effective operation and administrative function of the center in alignment with best practices, university rules, and regulations.
• Provide friendly, responsive customer service to the campus community and public on the center’s behalf.
• Provide administrative support for all learning center programs.
• Update center operations manual.
• Day-to-day work is initially performed with direct supervision and detailed instructions changing to an occasional review as more independence is achieved.
• Maintain a calendar for department activities.
• Prepare agendas for department meetings and take meeting notes.
• Troubleshoot and monitor scheduling and tracking software.
• Submit access approval forms and tickets.
• Monitor student intake to the center.
• Assist students, faculty, staff, and the public in navigating university and department processes.
• Researches and gathers information from campus sources as needed for analyses, reports, presentations, and purchases.
• Prepares end-of-year reports with the support of Director.

 

Supplemental Instruction (SI) Schedule & Program Support – 20%

• Create SI schedule in close coordination with the SI Coordinator and Director and relevant campus personnel.
• Monitor and update the SI schedule, coordinate room bookings, and manage conflicts according to university scheduling policy.
• Coordinate files, data, and documents associated with SI scheduling and program support.
• Provides registration support to students, managing permission numbers and wait lists as needed.
• Maintain webpage postings.
• Communicate SI offerings with campus community; create and distribute SI promotional materials.
• Train and monitor student leaders on data management system.
• Develop operational training processes, guides, and materials as needed.
• Assist with SI data collection, analysi