Associate Director, Cloud Engineering & Governance

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

We are seeking a dynamic and experienced Associate Director to lead our Cloud Engineering and Governance initiatives. This role requires a leader who can effectively manage globally distributed teams, drive multi-cloud governance, platform automation, and ensure the alignment of cloud operations with business objectives.

Key Responsibilities:

• Lead and manage a globally distributed team of cloud automation engineers to deliver scalable, reliable, and secure cloud solutions.
• Drive cloud governance strategies, ensuring adherence to security policies, compliance standards, tagging standards, and risk management practices.
• Oversee multi-cloud platform automation efforts across AWS, Azure, and GCP, leveraging orchestration tools (Terraform/Open Tofu, Circle CI, Docker, Ansible, Chef/Puppet, Azure DevOps, etc.).
• Collaborate with cross-functional teams to align cloud infrastructure and operations with business and IT objectives.
• Manage identity and access management (IAM) using tools such as Azure AD, AWS IAM Identity Center, OpenID Connect (OIDC), and SAML.
• Act as a point of escalation and provide technical leadership on cloud initiatives and IT service management (ITSM) practices.
• Lead continuous improvement efforts within an Agile/Scrum environment to deliver on technology initiatives.
• Provide regular communication to executive leadership on cloud strategies, performance, and risk.

Required Qualifications:

• 10+ years of experience in engineering and infrastructure, with strong cloud knowledge in AWS or Azure.
• Minimum of 3 years of technical leadership experience.
• High School Diploma.

Preferred Qualifications:

• Bachelor's Degree in in Information Technology, Computer Science, or Engineering.
• Proven experience as an Engineering Manager or similar leadership role, leading teams of 5 or more.
• Strong experience in multi-cloud governance and platform automation.
• Deep understanding of IT Risk Management, Security Policies, Compliance Standards, and Internal Audits.
• Hands-on experience with Agile/Scrum methodologies and delivery.
• Identity management expertise with tools like Azure AD, Okta, OpenID Connect, and SAML.
• Proficiency with orchestration and DevOps tools.
• Excellent organization, leadership, communication, and presentation skills.
• Ability to collaborate with IT engineers and report cloud strategies to executive leadership.
• Experience with IT Service Management (ITSM) practices.
• Solid administrative and project management skills.
• Proven track record of delivering objectives on time and within budget.
• Exposure to large-scale multi-cloud implementations.
• Advanced cloud platform automation experience across AWS, Azure, and GCP.
• Strong situational analysis, decision-making abilities, and problem-solving skills.
• Experience with product-focused program management.
• Ability to lead and influence at all organizational levels and manage multiple in-flight initiatives.
• Experience implementing critical organizational initiatives.

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