Private Dining Coordinator

Description

AT INDIGO ROAD

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE

We are currently seeking Private Dining Coordinator to support the day-to-day operations of our Charleston team. This position performs a variety of administrative duties and organizational tasks as well as being extremely organized and an effective communicator, which will allow the rest of the crew to get their jobs done well, you don’t miss a beat!

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Planning, organizing, and developing the project in collaboration with external clients and internal stakeholders.
• Managing the budget and communicating costs to clients.
• Regularly review upcoming events function sheets and have thorough understanding of all requirements on upcoming scheduled events.
• Provide special events staff with a copy of each function sheet to gain a thorough understanding of event specifications prior to the function.
• Requisition or obtain equipment and supplies needed for each event, ensuring that they meet customer expectations and requirements.
• Inspect event room prior to the start of each function – check room setup, menu, service staff, etc. conforms to function sheet.
• Greet customers prior to the start of each function and be present throughout the event to assist where needed.
• Periodically check with customer to ensure satisfaction and respond to any requests.
• Continually observe, direct, and assist staff where necessary during the entire event. Ensure that all the details as per the functions sheet are performed.
• Prepare and complete and accurate bill to the customer at the completion of the function and collect final payment. If another payment arrangement has been made, have the terms noted on the bill.
• Direct and supervise breakdown and cleanup after the event. Account for all equipment and supplies. Return restaurant items to storage areas. Return or arrange for return of rented materials.

Requirements

Required Knowledge, Skills & Abilities:

• 2 years of mid to fine dining restaurant experience required
• 1 year of sales or similar experience preferred
• Ability to sit up to 8 hours a day
• Moderate standing and walking
• Constant receiving detailed information through oral and written communication
• A flexible schedule to workdays, nights, weekends and holidays
• Regularly review upcoming events function sheets and have thorough understanding of all requirements on upcoming scheduled events.
• Provide special events staff with a copy of each function sheet to gain a thorough understanding of event specifications prior to the function.
• Requisition or obtain equipment and supplies needed for each event, ensuring that they meet customer expectations and requirements.
• Inspect event room prior to the start of each function – check room setup, menu, service staff, etc. conforms to function sheet.
• Greet customers prior to the start of each function and be present throughout the event to assist where needed.
• Periodically check with customer to ensure satisfaction and respond to any requests.
• Continually observe, direct and assist staff where necessary during the entire event. Ensure that all the details as per the functions sheet are performed.
• Prepare and complete and accurate bill to the customer at the completion of the function and collect final payment. If another payment arrangement has been made, have the terms noted on the bill.
• Direct and supervise breakdown and cleanup after the event. Account for all equipment and supplies. Return restaurant items to storage areas. Return or arrange for return of rented materials.

Disclaimer: The above job description is not an exhaustive list of all of the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at Indigo Road, employment is “at will” or voluntary on both the part of the employee or employer. That’s means employment can be terminated by either party with or without notice and/or with or without c