Supervisor, Manufacturing Training

Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market.

JOB SUMMARY

The Supervisor, Manufacturing Training leads the execution of training programs that support the development, compliance, and performance of manufacturing team members. This position manages a team of training professionals and directly oversees their day-to-day work, performance, and development. The Supervisor, Manufacturing Training partners with business leaders to identify training needs, ensure staff readiness, and drive continuous improvement in training and performance effectiveness.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

Training Program Oversight

• Develops, implements, and manages effective training programs that ensure employees are fully trained before performing job duties.
• Schedules, assigns, and tracks training sessions and ensures accurate training completions are issued to participants.
• Analyzes training and performance gaps in collaboration with operational managers and recommend appropriate interventions.
• Maintains complete and compliant training records and documentation.
• Develops and deploys Just-in-Time Training to promote immediate awareness and response to updated process, issue, deviation, or performance gap.

Team Development

• Directly supervises, coaches, and develops a team of training staff.
• Provides performance feedback, conducts regular one-on-ones, and leads development planning for direct reports.
• Collaborates with SMEs and certified instructors within the organization to deliver consistent, high-quality training.

Compliance & Regulatory Support

• Provides expert guidance on deviation processes, compliance, and regulatory issues.
• Participates in internal and external audits and inspections, providing training records and supporting documentation.
• Assists in evaluating human-error related incidents to determine whether retraining or new training is required.

Collaboration & Communication

• Communicates training needs and performance insights to department leaders and cross-functional stakeholders.
• Routinely reviews and trends data, reporting results and improvement opportunities to leadership.
• Meets regularly with cross-functional teams to maintain alignment and promote a collaborative culture.
• Supports new hire onboarding and coordinates smooth transitions from training environments to production areas.

SKILLS

• Strong influencing and communication skills with all organizational levels.
• Effective technical writing and documentation abilities.
• Skilled in analyzing processes, troubleshooting performance issues, and implementing training solutions.
• Competent in project and resource management, with ability to balance priorities and deadlines.
• Strong interpersonal, facilitation, and presentation skills.
• Proficiency with the Learning Management System (LMS) and training analytics.

QUALIFICATIONS

Required:

• Bachelor’s degree and 8+ years or Master’s degree with 5+ years of directly related experience in manufacturing, operations, or training.
• Equivalent education and experience may substitute for stated requirements.
• Proven ability to lead and develop a high-performing team.

SCHEDULE

Mon - Fri (8am to 5pm)

COMPENSATION

$94,000 - $129,250

Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe. 

AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen