Associate Software Engineering Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Design, develop, and integrate AI-powered features and solutions into enterprise applications to enhance user experience and business outcomes
• Collaborate with SMES, ML engineers, and product teams to operationalize machine learning models and AI services in production environments
• Build and maintain scalable APIs and services that leverage Generative AI, Large Language Models (LLMs), and intelligent automation capabilities
• Evaluate, fine-tune, and integrate AI models and frameworks to address business use cases and improve application functionality
• Implement responsible AI practices, ensuring solutions meet security, privacy, compliance, and ethical AI standards
• Develop and optimize Retrieval-Augmented Generation (RAG) solutions, vector databases, and knowledge-grounding capabilities
• Monitor AI solution performance, model quality, accuracy, and operational reliability in production environments
• Stay current with emerging AI technologies, industry trends, and best practices, and recommend their adoption where appropriate
• Partner with stakeholders to identify opportunities for leveraging AI to improve productivity, automation, and decision-making
• Contribute to AI governance, model evaluation frameworks, prompt engineering practices, and AI solution architecture standards
• Mentor team members on AI-enabled development practices and promote the adoption of modern AI engineering approaches
• Design, develop, test, and maintain scalable, reliable, and secure software applications
• Lead the end-to-end delivery of complex features and projects, from requirements gathering through deployment and support
• Collaborate with product managers, architects, designers, and cross-functional engineering teams to define and implement technical solutions
• Write clean, maintainable, and well-documented code following industry best practices and coding standards
• Conduct code reviews, provide constructive feedback, and mentor junior engineers to promote engineering excellence
• Troubleshoot and resolve complex technical issues, ensuring optimal application performance and reliability
• Drive system architecture discussions and contribute to technical design decisions
• Improve software quality through automated testing, CI/CD pipelines, and observability practices
• Participate in Agile development processes, including sprint planning, estimation, stand-ups, and retrospectives
• Continuously evaluate and adopt new technologies, tools, and development practices to improve productivity and product quality
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions
• Ensure compliance with security, privacy, and operational standards throughout the software development lifecycle
• Support production systems, analyze root causes, and implement preventive measures for recurring issues
• Contribute to technical documentation, knowledge sharing, and process improvements across the engineering organization
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• 5+ years of pro