Technical Delivery Manager (Infrastructure)

Job Description

In this role you will represent the central intake team that manages onboarding projects. This includes the project and process management for onboarding functions along with management of the platform delivering the project tracking. This role includes the creation of scripts to achieve automated execution of some tasks. The platform used to manage the processes is internal so the role includes the ability to manage the services.

This position requires the candidate to have ability to provide design, configure, implement, and maintain various processes and implement scripts to execute service calls. This is a hybrid Project Management and Technical role.

Candidate will participate in initial project analysis including feasibility studies, scope, timeline, task list, and duration of projects. Designs, implements, and perform audits while providing solutions and remediation for identified discrepancies. Owning the technical engagement and ultimate success around specific implementation projects and developing expertise in AWS/Azure technologies as well as broad know-how around how applications and services are constructed using the AWS/Azure platforms.

The candidate should have past hands-on cloud experience, a demonstrated track record of production infrastructure implementations and possess coding experience managing API calls and at least one prior job with IT infrastructure architecture, delivery, or operations team leader.

Provides technical expertise and assistance to team members as required. Reviews real-time trending information and contacts tiered support, when necessary. Maintains regular contact with stakeholders and supervisor/manager regarding the status of open or pending project calls. Assesses and develops long-term strategic goals for continuous improvement cycle.

RESPONSIBILITIES:

• Working experience of installation, configuration and maintenance, design, deployment, monitoring, develop, upgrade and support of cloud infrastructure by automation
• Experience with AWS and Azure infrastructure with automation and configuration management tools
• Deep understanding of authentication practices via SAML/OPENID
• Understanding of the Clustering Topology that meets High Availability and Failover requirement for performance and functionality.
• Experience in cloud, which included managing applications in the cloud and creating instances.
• Can lead calls to troubleshoot problems with various teams with expertise in networking, APIs and cloud infrastructure
• The ability to understand client requirements, suggest possible issues with the current setup, present new architectures, and migrate from the existing setup to a new setup with minimum downtime and no loss of data is critical.
• Ability to automate tasks with programming (Shell scripting) or configuration management tools (Ansible, puppet), etc. is preferred
• Good knowledge of the load balancer, ACL, VPC, Subnet, API-Gateway and Peering in AWS servers.

EXPERIENCE REQUIRED:

• Minimum 4+ years of technical project delivery.
• Should have strong knowledge of AWS architecture best practices and Operations.
• Should have the strong technical knowledge and hands-on experience in the following:
  • Knowledge on how to provisioning, operating, and maintaining systems running
  • Ability to identify and gather requirements to define a solution
  • Capabilities to provide operations and deployment guidance and best practices throughout the lifecycle of a project
  • Knowledge of application deployment
  • Experience with using a broad range of cloud technologies
  • Ability to design high-available solutions on AWS across availability zones and regions
  • Knowledge in AWS Security Groups, VPC, Routing Tables, Subnets, EBS, Cloud Front, EC2, S3, IAM Roles and Policies, Cloud Watch, Lambda, SNS, SQS, SSL Certs, and Auto Scaling Groups
  • Working knowledge of core AWS technologies such as EC2 and S3, and networking technologies is a plus
• Experience in working with LINUX Linux systems and servers
• Installation, configuration, and troubleshooting of UNIX/Linux Servers
• Ability to articulate standard methodologies during implementation and remediate security vulnerabilities
• Excellent planning, problem-solving, and troubleshooting skills
• Understand how to install, implement, customise, and performance tune applications
• Experience in server consolidation, migration, and transformation
• Excellent written and oral communication skills.

EDUCATION:

An undergraduate degree (BA/BS Computer Science) is required and a graduate degree is preferred Equivalent experience can be substituted for the degree requirement.

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