Office Assistant

Company Description

KIPP, the Knowledge Is Power Program, is a national network of free, open enrollment, college preparatory public schools dedicated to preparing students in underserved communities for success in college and life. There are 285 KIPP schools across the nation and the District of Columbia, serving more than 175,000 students and alumni with more than 15,000 educators.

Founded in 2008 with 50 students in 5th grade, KIPP Columbus currently educates 2,000 students in grades Kindergarten through twelfth. With a mission to, together with families and the community, create joyful, academically excellent schools that prepare students with the
skills and confidence to pursue the paths they choose -- college, career, and beyond -- KIPP has maintained excellence in its growth, and will improve upon that standard – proving what is possible in public education.

KIPP Columbus continues to rank as one of the top schools for academic growth of any school in the state of Ohio, and is a top performing urban school in the state for academic growth. In our first three graduating classes (in spring 2020, 2021, and 2022) 100% of students were accepted to college and/or military service with nearly $40 million in merit scholarships from colleges and universities awarded.

In addition to academic excellence, KIPP Columbus also partners with nearly 100 community organizations to provide extracurricular activities, programming, health and wellness services, meals, and more to KIPP students, families, and the broader community. KIPP is also a member of the Ohio High School Athletic Association, offering more than 10 varsity sports.

The KIPP Columbus learning campus will continue to advance student learning, expand partnerships, enable superior programming, and serve as a teaching and leadership lab for schools nationwide, reimagining education through a deeper lens of antiracism, excellence, and joy as we expand to educate nearly 4,000 students on our learning campus in the coming years.

Interested in learning more about our school? Please check out our website: https://www.kippcolumbus.org/

Job Description

The Office Assistant is a school-based position that offers a welcoming face to all visitors and families at our school. The Office Assistant is responsible for delivering superior customer service to teammates, families, and students by warmly greeting all visitors and directing them to the appropriate place or person. The Office Assistant will coordinate office phone calls, visitor screening, routine office tasks, manage transportation changes and requests for families, and support other events for families and students. The Office Assistant serves as a key member of the school’s Front Office Team, ensures that the school’s operations meet high standards of operational excellence, and families
are offered outstanding customer service.

Job Description
Responsibilities include, but are not limited to, the following:

Daily Operations

● Oversee the school’s main office duties (incoming calls, faxes, copy machines, files, mail, and deliveries, etc.).
● Coordinate family requests for transportation changes and early dismissals to ensure that proper dismissal process is followed
for students.
● Welcome and direct visitors as needed and assure the proper check-in process is followed.
● Assist with the daily attendance process.
● Maintain and update student data and information in our Student Information Systems.
● Support School Leaders with any additional student reporting, supply orders, report card distribution or paperwork.
● Deliver and respond to family messages within 24 hours and check voicemails daily.
● Assure that delivered packages are received at the front office and delivered to appropriate teachers
● Maintain communication systems with families, acting as parent/community liaison (phone, email, in-person).
● Assist staff in the preparation of any parent newsletters. Printing and distribution.
● Deliver mass phone or email messages to families as needed.

Communication
● Greet and document all visitors (signing in visitors, ensuring that students only leave with authorized parents/guardians,
monitoring and controlling access to the school, etc.)
● Serve as the main point of contact in the school front office area;
● Manage phones (answering calls, redirecting calls, taking messages, placing calls, creating school announcements, etc.)
● Manage mail (distributing received mail, preparing school mailings, making mail drops, etc.

Recruitment, Enrollment, and Records Maintenance
● Assist with student recruitment
● Support the enrollment and registration process for new-to-KIPP families
● Support t