Service Line Business Leader

POSITION SUMMARY

 

The Business Leader supports the service line in business management for all departments within their scope. This role collaborates closely with Corporate Finance to ensure alignment with financial operations, planning, and performance metrics, while simultaneously partnering with the Service Line Operational Leader to drive business performance, growth initiatives, and service line objectives. The incumbent must navigate cross-functional priorities and maintain strong communication across both reporting lines to ensure cohesive decision-making and execution.

 

Financial Information & Reporting

Partner with leadership to review operational improvement opportunities and financial performance in areas such as staffing, procurement, patient access and charge capture/ revenue cycle.

Collaborate with the operational and financial leadership to develop and implement standard financial reporting and analytics.

Provide analysis to leadership including business planning and modeling for department initiatives or business ventures.

Development and implementation of capital and operating budgets using system wide standards and processes

Partner with Department Leadership team in developing performance targets, reporting variances and creating remediation plans for items such as volumes, staffing, expenses and charging & reimbursement initiatives.

Maintain accountability for financial performance at all levels of the Department.

 

 

Financial Operations & Processes:

Accountable for annual budget and current year projections including; department P&L, Develop in a manner to project sufficient detail at a physician level.

Presents operational data, provides explanations, communicates data and leads discussion with relevant stakeholders on a routine basis.

Provide analytics to the operations team to efficiently manage productivity of staff throughout the department.

Develop and provide physician reporting of work RVU’s for new and existing practices and clinicians. Oversee modeling, tracking, and analyzing of provider RVU’s as needed.

Manage and distribute Provider Scorecards routinely

Optimize Processes to ensure efficiencies in charge capture, billing edits and certain areas of denials management. Ensure appropriate feedback is given to key stakeholders.

Work closely with the department to prepare business plans for new business ventures, including financial accountability, resource management, costs and return on investment.

Accountable to maintain a system of internal/business controls which are designed to provide reasonable assurance to leadership that the information for the department is accurate, timely and reliable

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

 

 

QUALIFICATIONS

EDUCATION: Bachelor’s degree in business administration, Finance or related field required; Master’s degree required MBA and/or MHA preferred, or working towards with completion within 1 year.

 

LICENSE/CERTIFICATION:

 

 

EXPERIENCE: 7+ years work experience within healthcare operations, with direct involvement with business or clinical operations. Strong financial and analytic skills. Proficiency in Clinical and Financial Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

 

PERFORMANCE EXPECTATIONS

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. Advanced written and verbal communication is necessary. Ability to organize and communicate information effectively with staff, peers, surgeons and senior leadership. Possess skills to multitask and prioritize work appropriately. Display ability to effectively use Microsoft Office – Excel, Word, and PowerPoint. Must be organized and have advanced time management skills to succeed in a fast paced and ever-changing